Night Guest Service Agent

1 week ago

Perth, Australia MINOR Hotels Full time

We currently have an exciting opportunity for a professional and experienced professional to join Oaks Perth Hotel as Night Guest Service Agent on a full time or part time basis.

**Key Responsibilities include**:

- Conduct guest arrivals and departures
- Confidently provide personalised, proactive guest service
- Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards
- Maintain professional, open and honest communication to assist guests and make accurate bookings
- Ensure that all daily tasks are completed accurately and in a timely manner
- Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures
- Ensure guest queries and complaints are handled efficiently and effectively

**Qualifications**:

- Previous hotel front office/reception experience, including at a supervisory level
- A commitment and passion for delivering exceptional, pro-active customer service;
- Strong computer skills/knowledge, training will be provided for reservations system;
- Professional interpersonal and communication skills;
- A high standard of personal presentation
- Ability to lead and motivate a high preforming team
- Availability to work 10pm - 6am on a rotating roster (including weekends and public holidays)

**Additional Information**:
**Join our positive and vibrant team and be rewarded with these team benefits**:

- Highly competitive hourly rate
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor Hotels and F&B outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, NIB insurance discounts
- Promotion opportunities across Minor Hotels globally
- Career development / progression & education assistance
- Additional paid leave including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.

  • Night Guest Service Agent

    5 days ago

    Perth, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Night Guest Service Agent

    2 days ago

    Perth, Australia MINOR Hotels Full time

    We currently have an exciting opportunity for a professional and experienced professional to join Oaks Perth Hotel as Night Guest Service Agent on a full time basis. **Key Responsibilities include**: - Conduct guest arrivals and departures - Confidently provide personalised, proactive guest service - Provide outstanding guest experiences by demonstrating a...

  • Night Guest Service Agent

    1 week ago

    Perth, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Night Guest Service Agent

    11 hours ago

    Perth, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Services Agent

    3 days ago

    Perth, Western Australia Buscojobs Full time

    Accor Perth, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Guest Services Agent role at AccorMercure Perth is conveniently located in the heart of Perth city, close to major shopping, entertainment, and nightlife areas. The hotel features 239 well-appointed rooms, a restaurant, cafe, bar, heated rooftop swimming pool,...

  • Guest Service Agent

    2 days ago

    Perth, Australia Holiday Inn Full time

    First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. Whether our guests are traveling on business or for fun, enjoying a quick...

  • Guest Service Agent

    4 weeks ago

    Perth, Western Australia Pan Pacific Perth Full time

    Join to apply for the Guest Service Agent role at Pan Pacific Perth1 day ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at Pan Pacific PerthAt Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on...

  • Guest Service Agent

    3 weeks ago

    Perth, Western Australia Pan Pacific Perth Full time

    Join to apply for the Guest Service Agent role at Pan Pacific Perth1 day ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at Pan Pacific PerthAt Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on...

  • Guest Service Agent

    2 weeks ago

    Perth, Western Australia Mercure Hotels Full time

    Company DescriptionMercure Perth on Hay is a 127 room full service property located near the beautiful Swan River in the heart of Perth CBD. With refurbishments now completed, multiple conference spaces and a sweeping indoor/outdoor F&B dining space, this Hotel offers an opportunity to surprise & delight our guests.We are seeking a dynamic and dedicated...

  • Guest Service Agent

    2 days ago

    Perth, Western Australia Event Hospitality & Entertainment Limited Full time

    Posted Tuesday 29 July 2025 at 4:00 pm | Expires Sunday 31 August 2025 at 3:59 pmTitle:Guest Service AgentPosition Overview:To anticipate and meet the needs and desires of the hotel's guests, ensure that guests' room requirements are fulfilled, maintain high standards of service, and adhere to the policies and procedures of the hotel.Our Vision:being leaders...