Guest Service Agent

2 weeks ago

Perth, Australia Westin Hotels & Resorts Full time

**Job Description**:
**Additional Information** Full TimeOvernight role

**Job Number** 23131191

**Job Category** Rooms & Guest Services Operations

**Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
**About the company**:
The Westin Perth Hotel, a rejuvenating haven with luxury accommodation, 5-star amenities and a dynamic city center location. The Westin Perth provides a refreshing location for mindful meetings or inspiring events.

All of the hotel’s 368 guest rooms - including ten Club Suites, eight Westin Suites, five Executive Suites and one Presidential Suite. More than 2,300 square meters of versatile event space; all equipped with cutting-edge technology, including Grand Ballroom.

This is Full Time position performed overnight
- **Your duties will include**:

- The check in and check out of hotel guests,
- Maintaining guest accounts
- Taking reservations when required
- Assisting with all guest enquiries and directing internal and external phone calls.
- Ensuring that all guests feel welcome and comfortable whenever they have contact with the Front Office Department.
- Creating a welcoming impression as an ambassador for the hotel at all times will be of utmost importance.
- Supporting guests with our new generation food options.

**Skills & Experience**:
Your skills and experience will include:

- Competent with Word, Excel, PowerPoint and software packages
- Competent with OPERA Software or similar
- Passion for delivering energetic customer service
- Positive attitude and an electric personality
- Articulate and confident
- Passionate about a career in hospitality management

**What you will enjoy**

Marriott's “Life. With the Works”, offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:

- Flexible working
- Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
- Enhanced superannuation
- Travel & stay benefits including eligibility into our Bonvoy loyalty program
- Incentive, recognition, and wellbeing programs
- Excellent career growth and learning opportunities
- EAP Services Access available
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._

**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing globalteam, and
**become** the best version of you.

  • Guest Service Agent

    1 week ago

    Perth, Australia TRIBE Perth Full time

    Located on the burgeoning doorstep of the ever expanding Perth CBD, **Tribe Perth **is conveniently based next door to Kings Park and minutes away from some of the city’s premier restaurants, bars and tourist attractions. Seductive and striking, Tribe Perth brings a bold new energy to the market. Part collaborative workspace, part social club, our 126...

  • Guest Service Agent

    2 weeks ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** Part-Time & Full-Time Position Available. **Job Number** 24054915 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Perth Murdoch, 12 Fiona Wood Road, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Guest Service Agents

    1 week ago

    Perth, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    4 days ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 23084278 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Services Agent** - Beautiful location on the Elizabeth Quay waterfront - 5...

  • Guest Service Agent

    2 days ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 23010017 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Services Agent** - Beautiful location on the Elizabeth Quay waterfront - 5...

  • Guest Service Agent

    1 week ago

    Perth, Western Australia Pan Pacific Perth Full time $40,000 - $60,000 per year

    About Pan Pacific PerthAt Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on creating a safe workplace aligned with our core values, recognising that our team's talent is key to our success.About the RoleWe are looking for a...

  • Guest Service Agent

    6 days ago

    South Perth, Australia Metro Hotel Full time

    The Metro Hotel South Perth has long been an iconic landmark on the South Perth peninsular, this busy award-winning hotel boasts spectacular views across the Swan River and City landscape, the hotel is a popular destination for regional WA and corporate guests.  The hotel has 147 hotel rooms comprising of both 3.5 star and 4.0-star accommodation options,...

  • Guest Service Agent

    6 days ago

    Perth, Australia The Ritz-Carlton Full time

    **Job Description**: **Job Number** 23137375 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Services Agent** - Beautiful location on the...

  • Guest Service Agent

    1 week ago

    Perth, Australia The Ritz-Carlton Full time

    **Job Description**: **Job Number** 23152173 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Services Agent** - Beautiful location on the...

  • Night Guest Service Agent

    2 days ago

    Perth, Australia MINOR Hotels Full time

    We currently have an exciting opportunity for a professional and experienced professional to join Oaks Perth Hotel as Night Guest Service Agent on a full time or part time basis. **Key Responsibilities include**: - Conduct guest arrivals and departures - Confidently provide personalised, proactive guest service - Provide outstanding guest experiences by...