
Client Success Manager
7 days ago
Coldbuster Floor Heating is a fast growing, family-owned and operated business operating throughout Australia. Located in a comfortable office/warehouse in Frenchs Forest, we pride ourselves on our great reputation and running a team with dedication and friendliness.
Reporting to the Managing Director, this role will be crucial to helping the business achieve its ambitious growth plans. The successful applicant will be driven to achieve the best outcomes for both clients and the business and maintain our exceptional record of client retention, as well as collaborate with the team on sales and marketing developments.
**Duties include, but are not limited to the following**:
Primary - client relationship functions, including:
- manage and retain existing account relationships and build strong client engagement and rapport, strongly focussed on retention and uplift
- provide ongoing support to and enhance relations with industry clients, including coordinate, schedule and undertake all activities to sell/promote our products
- regular contact and meeting with clients in person and via video to foster and grow working relationships
- conduct regular client reviews to ensure clients’ needs and requirements are being fulfilled
- support sales and marketing initiatives to identify and develop opportunities to drive growth, including effectively present and communicate opportunities within our existing client portfolio
- ensure clients are sufficiently supplied with all sales tools and marketing items
- maximize benefit from CRM and sales/marketing initiatives
- attend trade shows as required from time-to-time, including on occasional weekends
- attend networking events as required from time-to-time, including on occasional mornings/evenings.
Secondary - assist with:
- other sales activities as may be required
- maintaining and continuously improving all systems
- specific tasks/projects for Management from time to time
- relieving other staff positions when required
- any other tasks requested or typical in a business of this type
- being flexible to get all and any other jobs done as may be requested or otherwise.
**Requirements**:
- driven by results, with the personal drive to forge growth and success for the business
- enjoys building long term client relationships through regular account meetings and helping clients to get the most from our solutions and services
- has a proven track record building growth and great relationships within client portfolios
- excellent customer service skills
- ability to follow tasks through to the end and on time
- strong verbal, written and presentation skills
- demonstrated organisation and time management skills
- strong work ethic and eye for detail
- genuine willingness to help others
- positive attitude and strong willingness to learn and keep to specific procedures
- capability of working both independently and within a team environment
- desire to demonstrate initiative and be proactive
- intermediate to advanced Microsoft Office experience
- ability to pick up new programs and systems quickly and easily
This position is the perfect opportunity to invest in your career while working with a supportive and energetic team. Experience in the building/construction and/or property industries is strongly preferred.
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00 - $999,999.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- FRENCHS FOREST, NSW 2086: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
Work Location: In person
-
Client Success Manager
2 weeks ago
Frenchs Forest, Australia Coldbuster Floor Heating Full timeColdbuster Floor Heating is a vibrant, dynamic, family-owned and operated business operating throughout Australia. Located in a comfortable office/warehouse in Frenchs Forest, we pride ourselves on our great reputation and running a team with dedication and friendliness. Reporting to the Managing Director, this role will be crucial to helping the business...
-
Assistant Client Relations Coordinator
4 days ago
Frenchs Forest, Australia Scott's Mercantile Full time**Are you a detail-oriented, systematic individual with a pre-emptive approach to your work?** **Do you thrive in an autonomous work environment and take pride in perfecting your responsibilities? If so, we have an exciting opportunity for you!** **The Role** **As an Assistant Client Relations Coordinator, you will play a crucial role in the busy...
-
Account Manager
2 weeks ago
Frenchs Forest, Australia Expertise Events Full time**Job Overview**: We are seeking an enthusiastic sales professional to sell booths and space in our events that loves to challenge themselves to hit targets. The role is predominantly phone based, however, we encourage face to face visits of key clients and attendance at various exhibitions within our portfolio. We are looking for Account Managers for both...
-
Account Manager
1 week ago
Frenchs Forest, Australia Credible Full time**This new opportunity is for an Account Manager - Events & Exhibitions, with Intouch Recruitment**: **Account Manager** **Sydney** **Events in Australia & New Zealand** Love working with a great team and engaging with clients? Enjoy chatting to clients about their business whilst looking for the sale? And are you the kind of person who doesn't like every...
-
Associate Account Manager
7 days ago
Frenchs Forest, Australia TRULUX Full time**Skills and Qualifications** Background: Business, Marketing or related field. - 1+ years of successful experience in Account Management/ Customer Relationship. - Possess strong communication skills - verbal and written. - Excellent organisational skills and a pro-active attitude. - Ability to work cooperatively with others (teamwork). - Strong...
-
Associate Account Manager
2 weeks ago
Frenchs Forest, Australia TRULUX Full time**Skills and Qualifications** Background: Business, Marketing or related field. - 1+ years of successful experience in Account Management/ Customer Relationship. - Possess strong communication skills - verbal and written. - Excellent organisational skills and a pro-active attitude. - Ability to work cooperatively with others (teamwork). - Strong...
-
Retailer Relationship Manager
7 days ago
Frenchs Forest, Australia Coldbuster Floor Heating Full timeColdbuster Floor Heating is a fast growing, family-owned company, operating throughout Australia. Located in Frenchs Forest on Sydney's Northern Beaches, we pride ourselves on our great reputation and running a team with dedication and friendliness. Reporting to the Managing Director, this role will be crucial to helping the business achieve its ambitious...
-
Supply Chain Manager
5 days ago
Frenchs Forest, Australia People in Focus Full timeOpportunity for career development - Well-established business with continued growth - Frenchs Forest location Privately owned food exporter located in Frenchs Forest is seeking an experienced Supply Chain Manager to lead and oversee the logistics team. The company has demonstrated employee longevity and fosters an environment of “working smarter not...
-
Trainee Strata Manager Northern Beaches
1 week ago
Frenchs Forest, Australia Prudential Investment Company of Australia Full timeFlexibility - Hybrid working arrangements - Benefits - Exciting programs to reward and support employees financially - Culture - A positive, supportive company that lives our values **About the role** Our close-knit Frenchs Forest branch are looking for a Trainee Strata Manage to join our Mason & Brophy branch. This position is integral to the success of...
-
Procurement Manager
6 days ago
Frenchs Forest, Australia Martinus Rail Full timeDo you thrive on driving a solution-focused environment? - Hybrid working arrangements - Work with a company that value their employees. **The Company** Martinus is a 100% Australian-owned and operated rail construction company working on some of Australia's largest rail infrastructure projects. We are a company that focuses on finding people who are the...