Project Support Officer

Exciting time to join a top 100 ASX listed business with big goals
- Hybrid working arrangement - mix of WFH/office
- Access to a great selection of benefits

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

**This opportunity**

Two of Australia’s leading telecommunication companies, Vodafone Hutchinson Australia and TPG, have come together to form TPG Telecom Limited, combining a mobile network covering more than 22 million Australians and a fixed line network delivering exceptional performance. TPG Telecom Limited has a powerhouse of brands like Vodafone, TPG, iiNet, Internode, Lebara & AAPT committed to connecting Australians for the better.

**Responsibilities**
- Monitor the approval process of the change requests and liaise with the required stakeholders to ensure accurate implementation in our system;
- Create and maintain the setup of all our delivery projects in our Network Reporting System (Project information, scheduling rules, vendor allocation, scope of sites and technologies to be delivered, etc.) by analysing data in Excel and uploading accurate data files in our system;
- Lead the weekly Change Review Board to assist with the governance of these changes and issue the meeting minutes;
- Provide technical assistance to our community of project managers and delivery vendors (user training and support, data management, etc);
- Ensure a high level of data accuracy across our system (site information, project data, vendor allocation, etc);
- Monitor the user access management process and assist our outsourced user management team when necessary;
- Help the wider team with various BAU tasks and propose process and tool improvements

**Knowledge & Requirements**
- 2-3 years’ experience in system administration
- Strong technical skills in Excel including extensive experience with data manipulation
- Outstanding attention to detail and analytical thinking
- Experience in the Telecommunications industry would be highly regarded
- A high level of written & verbal communication skills is essential for stakeholder engagement responsibilities
- Ability to thrive in a fast-changing technology environment
- A learning mindset; adaptability and a team player

**Benefits and perks**
- Flexible hybrid way of working (work from home and office)
- ‘Stay Connected Mobile’ - Access to a free mobile plan
- ‘Stay Connected NBN’ - Access to a free NBN 100 plan
- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts

**Our TPG Telecom Spirit**

We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.

If you think the power of people and collaboration can make a meaningful difference in the world, then APPLY NOW to help us build a better future.

**Bolder and better together**
- #LI-Hybrid_

LI-EJ1

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