Business Change Manager

1 week ago


Brisbane, Australia Queensland Health Full time

**The role**:
You will be instrumental in driving business change activities and products in accordance with the approved Business Change Framework and Stakeholder Management Framework to specific programs and or projects to ensure that stakeholders are well engaged, business change is established within the project delivery and benefits of programs/projects are realised.
You will provide expert advice to Project Directors regarding business change including risks pertaining to their particular initiative, including mitigation strategies.
**Key responsibilities include**:

- Fulfil the responsibilities of this role in accordance with QPS values as outlined above.
- Lead the establishment of change processes, resources, initiatives, and strategies that support the health services' strategic direction (Destination 2030) and recognise the relationship between organisational goals and operational tasks.
- Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services, and workplaces.
- Lead business change activities in programs and projects, including business change management, benefits realisation and communication.
- Ensure internal and external stakeholders including the vendors and identified state-wide groups are informed and engaged throughout the project by developing and maintaining effective stakeholder engagement plans and relationships.

Is this opportunity for you?
**To be successful in this role you will have**:

- Demonstrated experience and knowledge in implementing business change frameworks, processes, resources, and capability for large scale programs and or projects.
- Demonstrated high level communication skills with proven experience communicating, facilitating, and negotiating with a wide range of stakeholders, including unions, in a confident and professional manner and influencing outcomes.
- Demonstrated experience in proactively leading and engaging stakeholders in organisational and cultural change processes, being responsive, and delivering on strategic intent.

eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
**About Delivery Services Branch - eHealth Queensland**:
The Delivery Services Branch is Queensland Health's trusted partner and advisor for digital health project delivery excellence. The core function of the branch is to ensure successful delivery of major IT projects and initiatives to our customers across Queensland Health for the benefit of all Queenslanders. This function is absolutely critical to eHealth Queensland realising its overall vision, which is to 'advance healthcare through digital innovation'.
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.
**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading.
- Flexible working arrangements
- Diverse work culture
- Career training and development


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