Retail Customer Service Officer

4 days ago

Osborne Park, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Rostered shifts between Monday - Friday | 12:00pm - 5:00pm
- 9 month fixed term contract on offer
- Pay Rate **$27.48** increases to **$29.37** after 3 months
- + 12% superannuation
- Extensive, supportive (paid) training on commencement, 6 weeks full-time
- ** Location**: Osborne Park

**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    2 weeks ago

    Osborne Park, Australia Momentum Consulting Group Pty Ltd Full time

    **Our client works with automotive parts in Osborne Park and are currently seeking two reliable Customer Service Officers to join their friendly team!**_ **Benefits**: - Monday to Friday - Free on-site parking - Friendly and enthusiastic team - Opportunity to move into a permanent role **As a Customer Service Officer you will be responsible for the...

  • Customer Service Officer

    2 weeks ago

    Osborne Park, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace (MSO) - Permanent position, full-time Monday to Friday. - Grow your customer service career with an automotive industry leader - Permanent Role | Monday to Friday | No Weekends!_ **About AMA Collision Osborne Park** We’re a close-knit, highly skilled collision repair workshop with a team of 25 professionals....

  • Customer Support Officer

    2 weeks ago

    Osborne Park, Australia BGC Australia Full time

    An opportunity for a passionate customer experience ambassador - Competitive base salary + fantastic place to work - Build your career whilst building the future for more Australians BGC Housing Group is Western Australia’s largest residential builder, having built more homes for West Australians than any other builder. We are a family-orientated,...

  • Part Time Customer Service and Sales Assistant

    2 days ago

    Osborne Park, Australia Beacon Lighting Full time

    **Utilise your sales skills and passion for interior design to light up our customers' lives!** - ** Permanent part time customer service and sales role available at our Osborne Park store - no weekends!**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, performance based profit share incentives, generous team...

  • Racing Services Support Officer

    2 weeks ago

    Osborne Park, Australia Racing and Wagering Western Australia Full time

    **Company Description**: **About Us** The racing world is not just exciting, it brings communities together across the state. Racing and Wagering Western Australia (RWWA) is at the centre of this world and more than 24,000 people choose to join us in our quest to forge a sustainable future for racing in WA. As well as controlling thoroughbred, harness and...

  • Online Retail Customer Service

    1 week ago

    Regents Park, New South Wales, Australia Private Advertiser Full time $40,000 - $80,000 per year

    About usWe are a leading E-Commerce company in Australia. Our mission is to provide the best shopping experience for our online customers. We are a fast growing business and expanding into different online opportunities. We partnered with many world famous brands and are looking to maintain our leader position as well as taking any challenges on the path to...

  • Customer Service Officer

    7 days ago

    Noble Park, Victoria, Australia E&S Trading Full time $60,000 - $80,000 per year

    For over 60 years, we've has been helping customers create better living experiences through quality kitchen, bathroom and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded state-wide locations. We are a proud, honest, and respectful employer and we are people first.We are now excited to...

  • Customer Service Officer

    7 days ago

    Noble Park, Victoria, Australia e&s Full time $60,000 - $90,000 per year

    For over 60 years, we've has been helping customers create better living experiences through quality kitchen, bathroom and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded state-wide locations. We are a proud, honest, and respectful employer and we are people first.We are now excited to...

  • Casual Customer Service and Sales Assistant

    2 weeks ago

    Osborne Park, Australia Beacon Lighting Full time

    **If you are passionate about sales and building strong customer rapport, we want you!** - ** Casual customer service and sales role available at our Osborne Park store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Generous team member discounts, a fun team culture **and** performance based profit share...

  • Customer Service Representative

    2 weeks ago

    Osborne Park, Australia Complete Home Filtration Full time

    **About Complete Home Filtration (CHF)** We are a rapidly growing, award-winning Australian business, specialising in whole of home water filtration systems. Family owned and operated we have been helping tens of thousands of everyday Australians get access to better water from every tap in their homes. Our customers love drinking, bathing, showering and...