Manager Information

6 days ago


Cockburn, Australia The City of Cockburn Full time

The City of Cockburn is a progressive, forward-thinking organisation, offering its employees exciting development opportunities for hard-working professionals. The City is growing at a rapid rate and requires dynamic thinking staff to continually improve the customer experience of our customers.

We are currently seeking a strong leader to manage the daily operations of the Technology department.

**The successful applicant will possess.**
- Tertiary qualification in Information Systems/Computer Science with relevant experience OR less formal qualifications with specialised skills and relevant experience in a similar role.
- Considerable experience in leading and managing a Help Desk Support team.
- Demonstrated experience in providing a high level of customer satisfaction and a focus on continual improvement.
- Demonstrated experience using initiative and highly developed analytical, conceptual, and problem-solving skills.
- Excellent communication skills, ability to communicate to both technical and non-technical audiences.
- Demonstrated experience and knowledge of business continuity, disaster recovery and risk management
- Demonstrated experience or certified qualifications with industry standard virtual server environment, such as VMWare Six Server, vCenter, etc.
- Demonstrated experience in administration of a Local and Wide area converged voice and data network managing routers and switches (e.g., Cisco, Extreme etc.)
- Demonstrated experience in managing and maintaining a Microsoft Server environment, both public and private cloud environments including Exchange, SQL, Azure, Office 365

**Salary**:$113,188 - $120,708 per annum, depending on qualifications and experience.



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