Care Coordinator

24 hours ago


Gold Coast, Australia Bannister In Home Care Full time

Bannister In Home Care is seeking are looking to fill a full time position for our Gold & Tweed Coast operation in a Care Co-ordination role. This role is suited to someone looking for responsibility and a challenge. You will be managing relationships and enabling the preferences of 50+ clients (Aged, with varied ability, private clients) and interacting with front line care staff.

**About Us**

Bannister In Home Care was established in 2013 as part of family business that had provided training to workers in the Aged Care and Community Services sector since 2006. In 2017 we were approved as a provider of Home Care Packages and NDIS supports.

We are big enough to know how to provide the best quality services to our clients while retaining the personal touch of a family run business.

We provide in home care services to people in the Northern Rivers, Gold Coast and Brisbane communities:

- Anyone needing support in their home
- Home Care Package consumers
- NDIS participants
- Rehabilitating from injury
- Family or carers of any of the above needing some respite

**Role Description**

You will be a part of our growing Queensland office who are responsible for service delivery and administration.

The primary function of this role is to meet with potential clients and their families as they look to access support at home. As clients come on board you are expected to build positive relationships with them while routinely assessing their needs and goals, providing information and choices on what can be accessed and explaining funding options.

Your responsibilities will include, but not limited to:

- Managing our current Home Care Package, NDIS, private clients and support staff
- Communicating regularly with clients and support staff with an inclusive team focus
- Assessing client’s needs, developing care plans to meet their goals and completing risk assessments
- Following up on client’s clinical issues, hazards and incidents
- Hiring support staff to ensure adequate coverage for all clients, undertaking clinical competencies and ensuring appropriate skills for each individual
- Collaborate with clients, support workers, GPs, families, allied health professionals and other relevant parties
- Managing client budgets and preparing reports and submissions for funding and resources including reviews for package upgrades and support plan review for disability funding.
- Working with clients to promote independence and reablement.
- Providing information and education to clients, families and advocates about available services including government funded services.
- Approve appropriate client requests.
- Working collaboratively within BIHC to ensure continuous improvement.
- Market the business to community and client organisations to promote business growth
- Create and manage relationships with key stakeholders in the industry
- Monitoring of compliance requirements
- Uphold WHS policies and procedures and legislative requirements by engaging in safe work practices and identifying and reporting hazards and incidents

**Qualifications and Experience**
- RN or EN experience highly regarded
- Certificate IV or higher in relevant aged or disability programme
- Minimum 2 years experience working in the Aged Care or Disability sector
- Minimum 2 years experience in team leadership/management positions

**Essential Criteria**
- Have a sound knowledge of Aged Care Quality Standards
- Have a sound knowledge of Home Care Package Program (HCP) Operational Guidelines
- Have a sound knowledge of National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission Practice Standards
- Excellent communication, time management & problem solving skills
- Ability to work autonomously and efficiently manage your time
- Attention to detail
- A contemporary, customer service focused approach
- Current National Police Check
- Strong computer skills
- Drivers license & own reliable vehicle (company vehicle supplied after probationary period)
- QLD & NSW NDIS Worker Screening Card
- Current flu vaccination (or willingness to get)
- Current COVID vaccinations
- Full working rights in Australia

**Work environment**

Care Coordinators are expected to travel between client homes/meeting sites. Must be able to drive anywhere on the Gold Coast & South Brisbane region.

We are seeking a person with a passion for community care, has empathy and leadership qualities.

**Salary**: $60,000.00 - $70,000.00 per year

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person



  • Gold Coast City, Australia Just Better Care Full time

    Overview Clinical Care Coordinator — Lead, Support, and Shape Exceptional Community Care About us Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older people, and people living with disability, to live independently in their...

  • Care Coordinator

    17 hours ago


    Gold Coast, Queensland, Australia UnitingCare Queensland Full time $80,000 - $120,000 per year

    Make a meaningful difference with BlueCareWe're looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.An integral part of our big-hearted BlueCare team, as a Care Coordinator you'll be encouraged to grow, develop and feel...

  • Client Care Manager

    1 week ago


    Gold Coast, Australia 101 Home Care Full time

    We are currently seeking a Client Care Coordinator for our growing home care company. 101 Home Care is an approved provider of Government funded Home Care Packages. We operate on the Mid North of NSW to the Gold Coast in Queensland and are seeking either a full-time OR part-time Client Care Manager for the Gold Coast-Tweed region. The role will involve: -...


  • Gold Coast, Australia Queensland Government Full time

    The Role An opportunity has become available for two Home Care Coordinators to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will Coordinate client-focused care for clients per safety and quality...


  • Gold Coast, Australia Queensland Health Full time

    The Role An opportunity has become available for several Assistant Home Care Coordinator to join Gold Coast Health (GCH) where the focus of our 10 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will - Provide efficient and effective client focused coordination...


  • Gold Coast, Queensland, Australia MCCGCCura Aged Care Full time $60,000 - $90,000 per year

    Established in 1983 as a key service provider to the increasing migrant, refugee and new international arrivals population of the Gold Coast, Multicultural Communities Council Gold Coast Ltd (MCCGC) is the peak regional organisation serving the needs of multicultural residents.With more than 35 years' experience, MCCGC is well known and regarded for its role...

  • Home Care Worker

    1 week ago


    Gold Coast, Australia All Aged Care Full time

    **Part Time and Casual Home Care Worker positions - available now! Flexible positions provide real work/life balance.** Working from your home base in your local area, you will have a Cert III Individual Support (Ageing) or equivalent qualification and genuinely enjoy supporting elders to remain living in their own home in your local community. As you will...


  • Gold Coast, Queensland, Australia Ramsay Health Care Full time $103,650 - $111,521 per year

    Work for one of the largest and most diverse private healthcare companies in the world Utilise your skills and experience to make a real impact.Permanent Part Time 64 hours/fortnight at John Flynn Private HospitalAbout The RoleAn exciting opportunity has arisen for an experienced and qualified Registered Nurse or Clinical Nurse to step into the role of...


  • Gold Coast City, Australia Infinite Aged Care Pty Ltd Full time

    Overview Infinite Aged Care is a progressive residential aged care provider with 17 established care homes across Queensland, New South Wales, South Australia & soon to be Victoria. Boasting over 30 years’ experience in the sector!! With its operational head office located on the Gold Coast and over 2,000 employees nationally our company’s core mission...


  • Gold Coast, Australia Queensland Health Full time

    The Role An opportunity has become available for a Home Care Coordinator (Commonwealth Home Support Program) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will - Coordinate the recruitment and selection...