Product Specialist

Highly competitive remuneration package including salary sacrifice options, Length of Service Recognition, Flexible working options and Paid Parental Leave.
- Employee Benefits & Wellness Program, Employee Referral Programs, and a comprehensive Employee Assistance Program.
- Training, development, and career progression opportunities including study and education assistance.

About the role:
This position is to provide technical, process and sales support for the SRP sales and engineering teams, and other Sandvik Rock Processing Australia departments, supporting business development of Screenex products.

Specifically, you will:

- Manage and grow existing customer sales.
- Identify new growth opportunities for Screenex products.
- Assist in developing a strategy to grow the Screening Media business nationally.
- Support the service team to ensure customer expectations are being met and or exceeded.
- Develop strong relationships with clients to ensure good understanding of key site process concerns.
- Work with equipment sales team to maximise sales of screens with Screenex deck systems.
- Build an in depth understanding of processes at customers sites to enable informed media choices, to maximise efficiencies.
- Ensure complaints, enquiries and sales opportunities are actioned in a timely manner.
- Drive and support innovation and development of new screening media products.
- Identify competitor new offerings and provide feedback to sales and R&D teams.
- Support training and development of sales team to further their product and screening process understanding.
- Be aware of and comply with Sandvik Rock Processing Australia Health and Safety Management System and procedures.
- Be aware of and comply with Customer Occupational Health Safety and Environment systems.
- Keep management informed of business opportunities & threats as it relates to Sandvik Rock Processing Australia group.
- Complete required reporting in a timely and accurate manner
- Assist management with budget preparation and forecasting.

To be successful in the above duties, You will have:

- Minimum 6 years’ experience in mineral processing operations
- A mechanical trade background or proven mechanical aptitude.
- Good working knowledge of MS Office/SAP/CRM Systems
- Ability to work in an environment that promotes a high-performance culture.
- Ability to think laterally and assist with R&D
- Hold current full C class licence.
- Excellent negotiation and influencing skills.
- Excellent communication, planning and organising skills.
- Outcomes driven.

What we offer:
We believe that our people are the heart of our organisation. Our goal is to provide our people with a working environment that is professionally and personally rewarding. We also offer our staff with the following benefits and perks:

- Competitive remuneration package.
- Employee benefits & wellness program, including salary sacrifice options and length of service recognition.
- Training, development, and career progression opportunities.
- Flexible working options and paid parental leave.
- Employee referral program.

A place where we are all welcome:
We understand the importance of creating an environment that is not only inclusive but also empathetic and welcoming. We believe that every individual deserves to be treated with respect, dignity, and fairness, regardless of their differences, such as race, gender, nationality, religion, age, sexual orientation, or any other attribute.

We value the uniqueness of every person and recognize that our differences are what make us stronger. Our goal is to create a workplace where everyone feels comfortable being themselves and has an equal opportunity to express their thoughts and ideas.

We encourage people from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, women, members of the LGBTQIA+ community, mature workers, individuals with disabilities, and people from different cultural heritages to join our team.

We believe that our diversity of skills, life experiences, and perspectives enriches our team's approach to work and enhances our ability to succeed together. So, if you are looking for a workplace that appreciates and celebrates your unique qualities, Sandvik Rock Processing Solutions is the perfect place for you.

Who can apply:
As part of our commitment to safety, we may require national police check and other applicable security, medical, and character requirements for this position.

About Sandvik Rock Processing Solutions:
We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence, we help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency.

Employing around 3000 professionals worldwide, Sandvik Rock Processing Solutions is a business area of the global, high-tech engineering group Sandvik. In 2023 the Group had approximately 41,000 employees an