Customer Service and Logistics Coordinator

2 weeks ago

Melbourne, Australia OMICRON electronics Full time

OMICRON electronics designs, realizes, and distributes innovative solutions to make the power supply safer and more reliable. A decisive factor for many years has been the consistent focus on employee satisfaction, which has earned OMICRON multiple awards in local and international "Great Place to Work" rankings. Values such as trust, openness, and appreciation have guided us in our daily work for over 35 years.

For our Customer and Sales Support based in Australia (Melbourne), we are currently looking for a

**Customer Service and Logistics Coordinator**:***
**What's it all about?**
- Management of loan and rental units
- You manage the fleet of our test equipment, ensure availability and keep them up to date
- You create quotes and orders for loan and rental units and follow up on them
- You coordinate and organize deliveries and collections of our loan and rental units
- You check the condition of our loan and rental units (incl. accessories) upon return
- Spare parts management and handling
- You keep our spare parts inventory well stocked by coordinating spare parts purchases with our office in Austria
- You take care of the spare parts stock management incl. checking in/out and regular stocktaking
- You are the point of contact to our customers for quoting standalone accessories, delivering from stock or organizing from Austria.
- Repair and calibration lab coordinator
- You are documenting repair and calibration orders in our ERP system
- You are liaising and communicating with customers in case of repair and calibration
- You are creating quotations and issuing invoicing for repairs and calibrations
- You are responsible for the shipment and receipt of units coming in for repair and calibration
- You are acting as a back-up for the lab engineer for handling calibrations and repair

***
**What are we looking for?**
- Tertiary qualification in Electronics and electrical engineering, Business, Supply Chain or related field
- At least three (3) years of experience preferred in Logistics or Inventory management
- Previous experience with ERP is preferrable, but not a must
- Diagnostic and repair skills/interest is preferrable
- Able to work independently as well as a team player
- Goal-driven, precise, reliable and autonomous working style
- Have strong organizing and communication skills

***
**What makes us a great place to work?**
- Our extraordinary corporate culture and values which provides much room for personal initiative
- Our creative international working environment
- Our high-quality products you will be proud of
- An opportunity for growth and development in an international multi-cultural company.
- Having fun while working as a part of a professional team.
- Encouraging personal initiative through flat hierarchies

**OMICRON electronics**
Human Resources, Nikki Ching
Phone: (+852) 3767 5524
Suite 22, 240 Plenty Road, Bundoora, VIC 3083, Australia

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