Customer Service Officer

1 week ago

Ringwood East, Australia EACH Full time

**Company Description** For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.**
We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.
Join us and be part of a team that delivers **Altogether Better Care**—because when we come together, we create brighter futures for all.
- ** Warrandyte Rd, Ringwood on the lands of the Wurundjeri People**:

- ** Full-Time, Ongoing Opportunity**:

- ** $32.96 per hour + Super + Generous Salary Packaging Benefits**

Are you a people-person who thrives in a welcoming and professional environment? Each is looking for an enthusiastic **Receptionist** to join our **Maroondah Reception team** at our **Warrandyte Road site in Ringwood**.

In this role, you’ll be the first friendly face our clients see, providing exceptional customer service and administrative support while ensuring a **calm, professional, and welcoming experience** for all.

**What's in it for you**
- ** Diversity & belonging** - We value all backgrounds, abilities, and identities and are committed to cultural safety.
- ** Supportive & inclusive team** - Be part of a welcoming, engaging workplace.
- ** Salary packaging benefits** - Up to $18,550 tax-free income per year, including an additional $2,650 for meals and entertainment.
- ** Employee Assistance Program** - Support for you and your family.
- ** Novated leasing & leave benefits** - Including options to purchase extra leave and domestic violence/community service leave.

**Your role, your impact**
- ** Be the face of Each** - Deliver outstanding customer service to clients, visitors, and staff.
- ** Keep things running smoothly** - Manage reception duties, client processing, data entry, and general office tasks.
- ** Support the team** - Work closely with program staff and contribute to a collaborative, supportive environment.

**_ This is a full-time role (38 hours per week) including a late shift, 12pm-8.06pm (late allowance paid)._**

**Who we're looking for**
- A **customer service superstar** who enjoys interacting with people.
- Strong **administration and multitasking skills**, with a proactive attitude.
- The ability to remain **calm, friendly, and professional** in a busy and fast-paced environment.
- Excellent **communication and organisational skills** to ensure smooth day-to-day operations.
- Experienced in **supporting CALD communities** and individuals from diverse backgrounds across community and allied health settings

To view a copy of the full Position Description, click _here_.

**Ready to Apply?**

**Applications close**:Weds 14th May

**Additional Information**

**Next Steps in the Hiring Process**
Thank you for your interest in joining Each To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

Didn’t find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each

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