Customer Service Officer

2 days ago

Ringwood, Australia EACH Full time

**Warrandyte Rd, Ringwood on the lands of the Wurundjeri People**
**Full-Time, Ongoing Opportunity**
**$71,241.53 PA ($35.93 per hour) + Super + Generous Salary Packaging Benefits**

Are you a people-person who thrives in a welcoming and professional environment? EACH is looking for an enthusiastic **Receptionist** to join our **Maroondah Reception team** at our **Warrandyte Road site in Ringwood**.

In this role, you’ll be the first friendly face our clients see, providing exceptional customer service and administrative support while ensuring a **calm, professional, and welcoming experience** for all.

**Why Join Us?**

**Supportive & inclusive team** - Be part of a welcoming, engaging workplace.
**Salary packaging benefits** - Up to $18,550 tax-free income per year, including an additional $2,650 for meals and entertainment.
- ️ **Employee Assistance Program** - Support for you and your family.

**Novated leasing & leave benefits** - Including options to purchase extra leave and domestic violence/community service leave.

**What You’ll Do**:
✔ **Be the face of EACH** - Deliver outstanding customer service to clients, visitors, and staff.
✔ **Keep things running smoothly** - Manage reception duties, client processing, data entry, and general office tasks.
✔ **Support the team** - Work closely with program staff and contribute to a collaborative, supportive environment.

**This is a full-time role (38 hours per week) including a late shift, 12pm-8.06pm (late allowance paid).**

**What We’re Looking For**:
A **customer service superstar** who enjoys interacting with people.
Strong **administration and multitasking skills**, with a proactive attitude.
The ability to remain **calm, friendly, and professional** in a busy environment.
Excellent **communication and organisational skills** to ensure smooth day-to-day operations.

To view a copy of the full Position Description, click _here_.

**Join Each: Make a Difference Today**

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

**Ready to Apply?**

If you are shortlisted, you will receive an invitation to complete a pre-recorded video interview at your convenience. This process is designed to be quick and easy, giving us a chance to get to know you better.

**Applications close**:Thursday 6th March

**Additional Information**

**Next Steps in the Hiring Process**
Thank you for your interest in joining EACH To learn more about next steps, please check out our Hiring Process Guide.

**EACH Commitments

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