Team Coordinator

5 days ago

Adelaide Region SA, Australia EML Full time

**Team Coordinator**:
SA - Adelaide Workers Compensation Full Time
- **Utilise your industry knowledge in workers compensation**:

- **Provide clients with a high level of customer service**:

- **Work for an organisation that celebrates success with reward and recognition**

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **2,900 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team based in **Adelaide**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

This role will undertake payment and recoveries functions to support the business achieving legislative requirements, business objectives and operational instructions.

This will be a **permanent** position commencing **immediately** based in the **Adelaide** office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Ensure proactive management of overpayment portfolio is undertaken.
- Gather information, investigate, calculate, confirm and raise recoveries for identified overpayments.
- Analyse appropriate metrics and results and provide relevant and accurate data to support recommendations and decision-making.
- Provide advice to internal and external stakeholders regarding payments and recoveries.
- Drive continuous improvement and innovation. Maintain awareness of industry developments and trends and respond effectively to changes.

**ABOUT YOU**
- Effective oral and written communication skills
- Attention to detail and organisational skills
- Sound analytical skills
- The ability to negotiate and influence

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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