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Account Manager

2 weeks ago

Adelaide CBD, Australia Eco Outdoor Full time

The role of Account Manager is an important role within the sales team. You will be the first point of contact for many clients (both design and retail), based in our new Kent Town showroom. You will work closely with and directly report to your Business Development Manager. Your time will be split between client service / business development from showroom leads, together with supporting your Business Development Manager in their sales activity.

The Account Manager handles business development, client servicing and sales within the showroom. It suits someone with an interest in architecture and design, looking to progress into a more strategic sales career.

We utilise Salesforce CRM and focus on up skilling our account managers to become strategic sales professionals with a sophisticated understanding of not only client service and design, but creating valuable and longterm client relationships working as part of our Perth sales team.

**Requirements**:
**The successful person will have**:

- The ability to confidently manage client relationships and general day-to-day enquiries
- Good attention to detail in handling business development leads and managing projects from lead to delivery.
- An interest in architecture and design.
- The ambition to grow and develop existing client relationships through exceptional service and product counsel.
- Experience with CRM software a bonus (e.g. Salesforce)
- Proven work experience in a relevant sales role
- Understanding of sales principles and ability to deliver excellent customer experience
- Strong (verbal and written) communication skills with an ability to build relationships

**Responsibilities**
- Gather information on prospective clients (e.g. company size, needs and opportunities to add value)
- Working in tandem with your Business Development Manager to understand client requirements and provide solutions
- Provide after-sales support to retain customers
- Ensure prompt and accurate answers to clients’ queries
- Build strong client relationships, through regular communication
- Working with your Business Development rep to create customised sales plans for key clients
- Promote new products/services to existing customers

This is an opportunity for a hungry sales person to grow & develop their career. If you’re looking for an ambitious sales role.. come and talk to us. We’re looking for people just like you

**Benefits**
- Competitive salary and incentive program
- Discounts on company products
- Laptop

**About Eco Outdoor**

Here at Eco Outdoor we are focussed on outdoor lifestyle, remarkable products and exceptional service. We’re a growing small to medium sized Australian-owned business servicing the Architecture & Design industry across Australia, New Zealand and California. Last year was our most profitable yet, and this year is proving to be better so there are bright times ahead for the business.

**How to apply**

Please note we require full-time, permanent working rights for this position.