Customer Service, Administration Role in Service

6 days ago

Eastern Creek, Australia Ultra Air Full time

**Customer Service-based Administration Role in Service, Maintenance, and Warranty**

Fabulous opportunity for a Service, Maintenance, and Warranty Co-Ordinator who loves variety

Ultra Air Conditioning, is a leading Australian company since 1999 providing residential and commercial air
- conditioning sales, installations, annual services, and corrective maintenance to the building industry and private market.

We are located in Eastern Creek. We are currently seeking a Service, Maintenance, and Warranty Coordinator to join our team. This full-time role involves liaising with the Service Manager to ensure that all jobs are scheduled, and all equipment and necessary tools are available.

**The Role**
- Customer-based administration role, well suited to an applicant with a positive attitude
- Managing the workflow including Coordinating and confirming services booked with clients
- Planning and booking service technicians ensuring all equipment and necessary tools are available
- Liaise with service technicians in regard to job schedules
- Identify sales opportunities
- Ensuring all relevant work and associated admin is completed daily and efficiently
- Making outbound calls to customers to confirm appointments and clarify information
- Cross-functional support
- You will also be liaising directly with our clients
- The role requires an eye for detail and the ability to handle change as it occurs.
- Attractive salary package
- Immediate start available
- Must have excellent communication skills both written and verbal
- Must have excellent organisational skills with the ability to prioritise to ensure workload is completed within expected time frames
- Strong attention to detail and high accuracy required
- Be well organised.
- Positive and motivated attitude with a can-do approach.
- Ability to work independently and in a team
- Excellent computer skills. This includes Microsoft Excel, Word, and Outlook
- Experience with a CRM is essential but use with Simpro would be highly regarded.

**Salary**: $55,000.00 - $64,861.08 per year

Schedule:

- Monday to Friday

Application Question(s):

- How many years of

**Experience**:

- Database administration: 1 year (preferred)
- Project coordination: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

  • Administration/customer Service

    4 days ago

    Eastern Creek, Australia ICombined360 Full time

    _**The Role**:_ Icombined360 are looking for an individual with drive and energy, motivated by putting our customers first. We are looking for someone Early in their Career looking for an all-round Administration / Retails customer Service position for a Hire company located in the Eastern creek. This is a fantastic chance to join a stable and secure...

  • Customer Operations Administrator

    1 week ago

    Eastern Creek, Australia Lite n’ Easy Full time

    **Introduction**: At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy. **Description**: Are you...

  • Customer Service Officer

    1 week ago

    Eastern Creek, Australia BagTrans Full time

    The customer service role is to provide quality on-time support to our Operations teams including our vast customer base! Your ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role. You will need to have outstanding communication and interpersonal skills and the ability to...

  • Customer Service Representative

    2 weeks ago

    Eastern Creek, Australia Silk Contract Logistics Full time

    ith over 20 sites Australia wide, Silk Contract Logistics (Silk) prides itself on its customer centric focus that is nimble, agile, and personalised. Having recently become a publicly listed company, Silk is currently undergoing a period of transformation and growth on our journey to become the market leader of innovative supply chain solutions through our...

  • Service Administrator

    1 week ago

    Eastern Creek, New South Wales, Australia AJ Baker & Sons Pty Ltd Full time $60,000 - $90,000 per year

    Service AdministratorAJ Baker & Sons are a fourth generation, family owned company, established in 1920 with branches throughout Australia. Located in WA, SA, NSW, VIC & QLD, we specialise in; supply, installation, service and maintenance of commercial refrigeration and air conditioning for supermarkets and other commercial businesses.We are seeking an...

  • Customer Service Officer

    1 week ago

    Eastern Creek, Australia BagTrans Full time

    **Customer Service Officer** **We are looking for our next Customer Service Officer to join our Team.** At BagTrans we are searching for a Customer Service Officer for our Eastern Creek depot based in NSW. **Why the role exists**: We are seeking a customer service officer on a full-time permanent basis.. The purpose of the customer service is to provide...

  • Customer Service Team Leader

    4 days ago

    Eastern Creek, Australia PPG Industries Full time

    Location Eastern Creek, New South Wales, Australia **Join Our Team at PPG: Hybrid Customer Service Role** Are you passionate about delivering exceptional customer service? Do you enjoy helping people get the most out of themselves? PPG is looking for a dedicated and detail-oriented Customer Service Leader to join our team! As a **Customer Service Team...

  • Customer Service

    2 weeks ago

    Eastern Creek, Australia Engage Talent Pty Ltd Full time

    **The Company** My client is a multinational 3PL with a standout brand and service across the entire globe. Due to continuous growth and a busy time of year they are currently looking for a Customer Service Officer to join their freight forwarding business. Reporting to the Branch Manager this position has a strong focus on customer service and operational...

  • Customer Service/office Support

    2 days ago

    Eastern Creek, Australia Boori Australia Full time

    About the Company: Founded in Sydney in 1993, Boori began its journey crafting quality baby furniture. With a focus on timeless design and durability, the brand has grown alongside families, now offering a wide range of furniture for every stage of life. From nurseries to children's rooms and beyond, Boori creates thoughtfully designed pieces that blend...

  • Customer Service and Administration Officer

    4 days ago

    Tennant Creek NT, Australia NT Government - Department of Trade, Business and Asian Relations Full time $60,000 - $81,000 per year

    Job descriptionAgency Department of Trade, Business and Asian Work unit Business and Workforce DeliveryRelations Territory Business CentresJob title Customer Service and Administration Officer Designation Administrative Officer 3Job type Full time Duration OngoingSalary $66,773 - $71,746 Location Tennant CreekPosition number 17638 RTF Closing...