Internal Sales and Customer Service Specialist

7 days ago

Canning Vale, Australia Criterion Industries Full time

**Why Criterion?**

The core of our business is our people and we take pride in knowing we have a culture that promotes teamwork, nurtures growth and development, and encourages our people to put forward ideas and thrive with us. How do we do this?through our Culture Committee, regular celebrations, clear career development pathways, industry-recognised training, and rewarded team targets We believe you should be supported in becoming the best that you can be and have a great time doing it

We are a team that comes together with a common cause - to provide quality products and outstanding service. Our team comprises of all different kinds of experience, so even if you feel you don't meet all of the necessary criteria for this position, we still encourage you to apply.

*
About the business*

Established in 1981, Criterion Industries specialises in superior quality aluminium partitioning systems, sliding systems, doors and hardware accessories. Our cutting-edge solutions meet the unique design requirements of our customers, while conforming to the most stringent quality control standards and providing ultimate product performance.
*
Requirements*
**About the role**

We are seeking an experienced Sales and Customer Service professional that is looking to join a committed and professional team.

This role will operate on a full-time basis working five days a week.

*
Key tasks and responsibilities include but are not limited to: *

*
- Where required, create purchase orders for buy-in products.
- Record all client contacts in Customer Relationship Management System (CRM) in a comprehensible way as per operating procedures.
- Produce sales leads from the inquiries received.
- Proactively seek technical and procedural knowledge.
- Participate in training programs (as required).
- Build sustainable relationships and engage customers by going the extra mile.
- Assisting with Trade Sales by meeting, greeting & servicing customers as they arrive to place or pickup orders.
- Provide administrative support to our Client Executives such as analysis of account purchases; arranging samples and appointments.
- Assisting with administration duties.
- Assisting the warehouse should they require an extra set of hands.

*
Skills and experience*

*
Enthusiastic/positive attitude and strong sense of responsibility.
- Intermediate computer skills.
- Strong communication skills.
- Demonstrated problem solving skills.
- Demonstrated time management skills.
- Demonstrated excellence in identifying sales opportunities and customer service skills.
- Ability to embrace conflict and turn it into opportunity through solutions thinking.
- Lives and breathes the concept of _the standard that you walk past is the standard that you accept._
- Work comfortably with all levels of staff and be approachable to team members.

*
Benefits*
**Employee Benefits**

*
Employee Development programs (including career growth)
- Competitive Salary
- Incentive Program
- On site parking
- Staff Recognition Programs

Industry
**Manufacturing**

Salary
**$60,000 - $69,999**

City
**Canning Vale**

Province
**Western Australia**

Country
**Australia**

Postal Code
**6155**

**Salary**: $60,000.00 - $69,999.00 per year

  • Customer Service

    7 days ago

    Canning Vale, Australia Stratco Full time

    **Innovator and leader in Australian retailing & manufacturing**: - ** Benefit from Stratco training to ensure success**: - ** Full Time Opportunity** With over 70 years' experience in the building and home renovation markets, **Stratco** has become one of the largest producers and marketers of quality building and home improvement products in Australia...

  • Internal Sales

    1 week ago

    Canning Vale, Australia Embodied Full time

    We are currently seeking a highly personable and motivated Sales Researcher to join an environmentally focused manufacturer and installer of equipment within the community for local councils. With an excellent work environment and great team culture, this position will enable you to utilise your customer service and interpersonal skills. Supplying products...

  • Internal Trade Sales

    1 week ago

    Canning Vale, Australia Stratco Full time

    **Innovator and national leader in Retail & Manufacturing**: - ** Full Time opportunity to join our successful WA Trade Sales team**: - ** Attractive and rewarding remuneration** With more than 70 years' of experience in the building and home improvement markets, **Stratco** has become one of Australia's largest manufacturers, marketers and retailers of...

  • Internal Sales Coordinator

    1 day ago

    Canning Vale, Australia Stratco Full time

    **Stability of over 75 years of Australian experience and expertise**: - ** Calling all experienced phone sales, admin and leads officers | Develop a long-term career!**: - ** Thrive with genuine support I Inclusive team culture** **THE OPPORTUNITY** **RESPONSIBILITIES** - Supporting the Internal Sales Team by coordinating incoming sales orders -...

  • Customer Service Specialist

    7 days ago

    Canning Vale, Australia Criterion Industries Full time

    Australian family owned and operated since 1981, welcome to Criterion Industries! Specialising in superior-quality aluminium partitioning systems, sliding systems, doors and hardware accessories, we are consistently designing innovative systems for the commercial and residential building industry. Criterion believes in making it easy for our clients and...

  • Customer Sales

    2 weeks ago

    Canning Vale, Australia Capral Full time

    **Full time hours Monday - Friday**: - ** Non-customer facing role**: - ** Competitive salary + Bonus Scheme + Benefits**: - ** On-the-job training - genuine career pathway** **Are you ready to take your Customer Service career to the next level?** Become a vital part of our family at **Capral Ltd!** We are a national leader in our industry, and we’re...

  • Internal Sales

    1 week ago

    Canning Vale, Australia Blazon Displays Full time

    **About Us**: Blazon Displays is the #1 choice in Western Australia for supplying business 2 business retail, fresh produce and hospitality display products. We are searching for a hardworking, skilled and experienced internal sales person. **About the role**: Other responsibilities of the role include: - Identifying and acting upon upselling...

  • Service Solutions

    4 days ago

    Canning Vale, Australia ABB Full time

    **Service Solutions & Applications Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Customer Service Specialist

    2 weeks ago

    Berkeley Vale, Australia TE Connectivity Full time

    **Customer Service Specialist - Order Processing** **Responsibilities**: - Respond to customer technical enquiries with information provided from Hub TSE’s and/or Product Management. - Update key accounts with regular open order status reports. - Work closely with Industrial and Utility Sales teams as required to support the allocated customer base. -...

  • Customer Service Officer

    5 days ago

    Canning Vale, Australia Wing Hong Food Service Full time

    **Position: Customer Service Officer (Full-Time)** As a key member of our wholesale customer service team, you will play a vital role in ensuring our clients receive outstanding service. You will handle inquiries, process orders, and provide support to our valued customers across various sectors including hospitality, retail, and government...