Customer Service Representative
3 days ago
Chandler Macleod is currently seeking a Customer Service Representative to join our client’s team in Keswick for 6 months. As a Customer Service Representative, you will be responsible for managing and resolving complaints and enquiries for all SA Power Networks business units. You will work closely with Team Leaders to promote a customer service culture and provide a comprehensive range of customer and business support services.
**Responsibilities**:
- Provide excellent customer service to internal and external customers
- Manage the follow-up, escalation, and close-out of customer complaints and enquiries
**Requirements**:
- Strong communication skills, both written and verbal
- Excellent problem solving and decision-making skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Customer service experience required
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