Transport Compliance Officer

**Position Description**

**_Private and Confidential_**

**Transport Compliance Officer**

LiveBetter Position Description

**The Organisation**

For over 35 years, LiveBetter Community Services has been delivering specialist service provision for the people of

regional Australia. We are a not-for-profit organisation, originally formed through an amalgamation of several like
- minded, regionally based organisations, with our head office based in Orange NSW and around 50 homes, day centres,

respite cottages, offices and community hubs across Central Queensland and regional NSW.

Currently we deliver more than 80 customer-focused service programs across the aged care, disability, community

development, child and family, Out of Home Care, clinical and mental health sectors, from offices and facilities in more

than 45 communities. We employ more than 1600 people and 400 volunteers and in the last 12 months we provided

care and support to more than 13,000 individuals and families living in regional, rural and remote communities.

Focusing on support in the home, and connections to the community, our approach to service delivery is to work with

our customers in a holistic manner, seeking to meet their goals, needs and preferences. We also assist community

members with information, linking and referrals.

As the need for community services remains strong, LiveBetter continues its significant growth, with steady growth in

staff numbers, service capacity and diversity and in geographic spread. To support this growth, LiveBetter invests heavily

in corporate infrastructure and management systems as well as staff training and development.

LiveBetter’s annual revenue is more than $100 million. 80% of revenue comes directly from Commonwealth and State

Government funding, with service user contributions and revenue from commercial activities making up the balance.

LiveBetter is positioned as one of the largest regionally based providers of community services in eastern Australia.

LiveBetter remains focused on ensuring programs and services are provided by local staff and tailored to the individual

needs of local people and communities.

**Our Purpose**:_We inspire possibility by giving people access to support in their chosen community _**

**Our Mission**:_By connecting capable, passionate and caring locals with those who need support _**

**Our Values**

LiveBetter’s Values guide the way we conduct ourselves. This includes how we interact with our clients, community and

business partners and how we treat each other. LiveBetter’s Values are:

- **Integrity**:We live out our values, are honest and ethical in all our dealings and are

accountable for our actions.
- **Respect**:We value the individual. We recognise the rights and choices of the client,

employees and the community. We encourage teamwork and support diversity within the
team.
- **Cooperation**:We strive to identify and create value from partnerships and alliances with

other organisations, agencies, businesses, communities and within our own organisation.
- **Empowerment**:We believe that individuals and communities should be encouraged and

supported to realise their full potential.
- **Excellence**:We strive for excellence and best practice in all that we do as individuals, teams

and as an organisation.
LiveBetter Position Description

**The Position**

**Position title**:Transport Compliance Officer**

**Location**: Various

**Job Type**: Permanent Part-Time

**Reports to**: Head of Operations - Community Transport

**Direct reports**: Nil

**Service Description**

LiveBetter Community Transport provides safe, comfortable and affordable transport for the frail aged, younger

people with a disability and the transport disadvantaged. TNSW defines transport disadvantaged as being affected

by specific circumstances that leave people with limited or no access to private transport and difficulty in accessing

conventional transport. It also recognises that people living in isolated and remote communities are more likely to

be part of this group.

**Key Position Responsibilities**

The primary objective of this position is to provide support in compliance, reporting, maintenance and development

to all transport locations.

Core responsibilities for this position include:

- Specialised support to CTABs Users in implementation across LiveBetter
- Running of CTABs reports to meet with TfNSW & LiveBetter reporting requirements.
- Support Multi-Site Coordinators and Transport Liaison Officers in CTABS use and compliance across each

location.
- Collating and monitoring CTABs reporting across all locations to ensure all reporting is accurate.
- Promote, develop, and maintain positive partnerships with internal and external key stakeholders to meet

service delivery outcomes.
- Support Multi-Site Coordinators and Transport Liaison Officer’s in reporting via CTABS to funding bodies in a

timely & accurate manner including ODIN, NSW Health, A