Relationship Manager-ndis

5 days ago

Adelaide, Australia Watu Care Services Full time

**The Key Responsibilities Will Include**:

- Enhance participant satisfaction and service offerings by cultivating relationships with partners.
- Conduct market research to identify trends.
- Assisting in developing strategies to promote growth within the National Disability Insurance Scheme (NDIS) market.
- Develop strategies to attract and convert participants to increase the organisation's market presence.
- Collaborate with teams to enhance participant engagement and improve service delivery, ensuring compliance with NDIS regulations and standards.
- As a manager, you will lead and oversee a team of support workers, providing guidance and support and promoting professional development and a positive work environment for your staff members.
- Advocate for the rights and needs of individuals with disabilities within the community and with relevant agencies.
- Maintaining regular communication with support coordinators, therapists, guardians, and all other stakeholders is essential in supporting an individual.
- Delegate duties to Office Administration.
- Annual Participant reports are to be written and submitted to External Stakeholders.
- Supervision and training
- All necessary tools and equipment - laptop and phone provide.
- Flexible working hours and conditions, including working from home.

**To be Successful in the Role you will Require**:

- Great Communication Skills
- High Standard of Organisational Skills
- Excellent Problem-Solving Skills
- Good Interpersonal Skills
- The Ability to Adapt
- Relevant degree or diploma
- Knowledge of the NDIS
- 4-6 years of client relationship experience

**Job Types**: Full-time, Part-time, Contract

Pay: $66,821.45 - $142,259.71 per year

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission
- Overtime pay
- Signing bonus

Work Location: Hybrid remote in ADELAIDE, SA 5000

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