Client Manager

**Job Description**:
**WHO WE ARE**

**WE’RE ON THE LOOKOUT FOR OUR NEXT SUPERSTAR CLIENT MANAGER**

Spark Foundry is looking for a talented **Client Manager **to join us in Sydney. We are one of the fastest growing agencies in Australia and the world.

At Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. That sounds nice, but to get to famously effective ideas you need some key ingredients.

You need diverse thinkers and diverse thinking. We call this** Allsorts**. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Intelligence and technology. Big ideas, forensically measured.

**All that while being a good human? Sound like you? Sound like where you’d like to be? We’d love to meet you.**

**THE PURPOSE OF THIS ROLE**

The purpose of the Client Manager role is to create media strategy and implementation recommendations across all media for their clients and oversee the delivery of all campaigns. This role requires skills in creativity, media planning, media marketplace, tools, and market dynamics. They must ensure attention to detail in all facets of their team’s work and take responsibility for any errors that occur. The Client Manager is also responsible for directly managing a Planning Executive within the client team and supporting the senior client leads in managing the client relationship through regular communication, presentations, WIP’s, and financial process.

This is an opportunity to partner with a leading client that is one of the biggest banking & financial services providers in Australia. The client has an excellent working relationship with the team and are known to be market first and always looking to get an edge - as such you will be immersed in an environment of constant testing and learning, innovative thinking, and offered the space to advance your skills in bounds.

**WHAT KEY RESPONSIBILITES DOES THIS ROLE HAVE?**
- Pro-actively manage the development of media initiatives which satisfy client objectives within the given timeframes
- Manage day to day tasks and workloads of the Planning Executive.
- Support Directors in helping clients achieve their business objectives, even if they’re not directly related to a current brief. For example, setting up a schedule of training modules on different media innovations, or collation of regular updates / state-of-play reports on current media channels.
- Assist in leading, inspiring and motivating the team to work collectively on the client's vision and objectives.
- Diligently performs regular reconciliations on campaign plan media spends with Activations and Digital teams.
- Understands how client/agency contract agreements may impact a campaign and can contribute to forecasting and other important financial tasks

**WHAT BEHAVIOURS DOES OUR DREAM CLIENT MANAGER HAVE?**
- Passionate about the media and advertising industry with an interest in new technology
- Confident and engaging interpersonal, presentation and communication skills, able to guide and influence key stakeholders.
- Ability to keep themselves and their team accountable for their outputs
- Strong organisational skills with the ability to juggle multiple priorities
- Able to think creatively, laterally and conceptually
- Develop professional relationships with the client and media partners, understanding the information sharing boundaries
- Attention to detail that is second to none

**QUALIFICATIONS**
- 4-6 years' experience in a similar role in media
- Preferably a University degree or higher education qualifications
- Expert across the following Office platforms: Word, PowerPoint and Excel
- Possess sound financial management skills
- Strong media marketplace understanding, and preferably an understanding and experience using media planning and measurement tools.

**WHAT DOES LIFE AT SPARK LOOK LIKE?**

We offer progressive flexible working options to everyone at all levels - It’s not a policy. It’s behaviour led and reinforced through our values. Mental health and wellbeing are something we take seriously - championed by our own people internally and is a regular conversation. We have a lot of fun - Even in this virtual world, we are constantly looking at reinventing how we connect with each other.

**WHAT BENEFITS DOES SPARK OFFER?**

Spark Foundry is part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses and you’ll enjoy all the perks that come with our network offering:

- A comprehensive **Wholeself program **supporting Physical, Mindful and Financial wellbeing
- ** Extensive Learning & Development oppor