Product Designer

At Swyftx, we're not just building a fintech scaleup; we're shaping the future of Australia's digital currency industry. With over 800,000 users, we have our sights set high, aiming to be Australia's most trusted cryptocurrency trading platform, bridging the gap between defi and tradfi, and expanding to become Australia’s next global success story. This is more than just a job—it's your chance to shape the future of an industry leader. As a Product Designer at Swyftx, you'll join a highly experienced, friendly, and fast-paced team. We're looking for a passionate and talented designer, with experience or a strong interest in UX research, who’s eager to dig for answers, uncover the "why," and advocate for our users at every step. Please note this is a Brisbane based role and we have hybrid working. **How we work**: - We are organisedin product squads, each consisting of a product manager, designer, tech lead, and 3 to 6 engineers. - Squads are responsible for domains such as deposits, trading, and customer onboarding. They set the roadmap for delivering major new features and products, optimising existing ones, and addressing tech and design debt. - ** Your Squad**:You’ll be part of the Onboarding & Growth squad, working to elevate the customer journey from initial touchpoint to successful onboarding. This squad aims to improve conversion metrics, verification workflows, and overall user engagement. **Some of your key responsibilities in this role will include**: - Craft simple, innovative, and delightful solutions to complex scenarios, informed by insights from user research and usability testing. - Conduct and analyse user research to identify pain points, validate design decisions, and improve the user experience. - Turn conceptual thinking into tangible product design solutions, leveraging research data to drive design decisions and maintain high-quality design standards. - Collaborate with fellow designers and cross-functional teams to ensure consistency and quality across the product, advocating for user needs throughout the product development lifecycle. - Effectively document designs and specifications, making solutions easy to follow and understand. **About you**: - You are a problem solver that’s excited by a challenge. You enjoy sitting in a room and whiteboarding ideas to confidently come up with simple, elegant solutions that everyone can move forward with. - A Figma fiend who can design, prototype, test and deliver beautiful solutions. - You have experience in UX research and user interviews, or a strong interest in developing these skills. You're driven by curiosity and a desire to understand user needs, using those insights to create impactful designs. - Excellent verbal and written communication skills with the ability to understand and explain complex concepts to both technical and non-technical audiences. - You are a designer that is constantly inspired—motivating those around you through your passion and drive for what you do. - You thrive in a fast paced and collaborative workplace; partnering with other designers, engineers, product managers and other disciplines throughout the company. **Some of our perks and benefits include**: - Fully stocked kitchen, breakfast and lunch foods, unlimited fresh fruit, snacks and kombucha. - An inhouse barista and weekly catered lunches on a Wednesday. - Unlimited fee-free trading. - Career growth, training, mentorship, and development opportunities. Social activities and a great employee recognition program. At Swyftx, we're not just building a diverse and dynamic environment; we're celebrating it. We value and embrace the unique experiences, qualities, and characteristics that each member of our team brings, and we're committed to cultivating an inclusive workspace where everyone feels valued, respected, and empowered to do their best work. We have an internal Talent Acquisition function, and therefore are not accepting approaches from recruitment agencies.