Aps 5 - Estate Operations Officer
2 weeks ago
$76,611 - $82,059 (plus Super)
- Hobart - TAS
**The Role**
Within the Estate function the Operations Officer is accountable under limited direction to perform and achieve moderately complex to complex assessment of claims and administrative work within an integrated workforce. They are accountable to have and maintain a well developed understanding of and compliance to the Base Services Contract Statement of Work, Contract Change Proposal process and Reimbursable processes including Survey & Quote management. They will work within the boundaries of relevant legislative frameworks, government decision-making and Defence’s mission and policy requirements.
An Estate Operations Officer will be accountable for organising their workflow and making independent decisions relating to their area of responsibility. They will interpret contractor submissions for reimbursement and provide advice within the Base Services Contract based on the contract Statement of Work, Supplementary Information documents and contract deliverables. They will undertake research and analysis, conduct assessment and perform procedural and clerical support work to achieve results. The Estate Operations Officer will coordinate and contribute to the work of a team consistent to a work plan and provide advice and assistance on methods of task completion to other team members as required.
They are expected to be capable of reviewing and developing the quality of work undertaken by others to ensure DEPU quality standards are maintained. The Estate Operations Officer will be required to engage and communicate with stakeholders to identify, respond and provide advice on contractual claims pursuant to the Base Services Contract.
In addition, the role is accountable with limited direction for the review of complex contract issues escalated by customers, stakeholders or contractors and for providing guidance to the EMOS contractors to ensure mutually satisfactory solutions are implemented. This includes validation of Contract Change Proposals and Survey & Quote requests for EMOS technical advice consultancies.
**About our Team**
The Directorate of Estate and Land Management (DELM), within in the SEG, has overall responsibility for planning, developing and delivering ongoing Estate Upkeep and Land Management services and has a lead role in maintaining Estate Compliance requirement.
In particular DELM Operations is Responsible for a National Program of Estate Upkeep and Land Management delivered by three National Contractors. DELM Operations manages the operational Contractor engagement, budget management, reimbursable cost assessment, invoice validation and approval as well as management of Contractor issues.
This role will work within a small team who work flexibility and collaboratively to achieve essential Estate maintenance outcomes for Defence.
- Experience in contract management and interpretation.
- Delivery of high quality information as requested.
- Experience in a high volume processing environment in a large complex contract
- Ability to design and complete programmed internal assurance activities.
- High level collaborative skills to deal with stakeholders and contractors.
- High level time management skills and ability to manage competing priorities.
- Estate or maintenance experience (highly regarded)
The role is dynamic and regularly high pressure to ensure appropriate turn around of work approvals to meet contract time frames.
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