Aps 5 - Education Officer: School Liaison - Cave
4 days ago
Ongoing - Full Time - APS 5
- $84,228 - $91,809
- Campbell, ACT
**The Role**
Under general direction the Education Officer: School Liaison is responsible for co-ordinating the orientation, supervision, and delivery of engaging education programs to school groups visiting the Memorial. This role works closely with both the Education, Visitor Services, and Security teams to assist in the management of school visits in all the Memorial’s galleries, and also participates in the delivery of Education and public programs as required.
The School Liaison Officer also co-ordinates the delivery of the School Wreath Laying Ceremony program, as part of the Memorial’s strategic priority of commemoration, providing regular evaluation and reporting for the program.
This role also contributes to the training, development, and task performance of Education staff in orientation processes, customer service, emergency procedures, and program delivery.
**A Working with Vulnerable People (WWVP) registration is a Mandatory Requirement of this role.**
**Additional notes**
- This role at times requires manual handling and movement of a variety of Education resources and items
**Core Responsibilities**
- Facilitate the orientation of school groups to the Memorial in the Education Orientation Space, liaising with Education staff, tour operators, and teachers, and providing information and advice on bookings, access, and services available. General trouble shooting, negotiation and problem solving are a core component of the role.
- Coordinate the administration and delivery of the School Wreath Laying Ceremony program, including liaison with veterans, Members of Parliament, schools, and Memorial staff including Visitor Services team
- Establish and maintain productive working relationships with Memorial staff across different teams and sections pertaining to delivery of Education programs and ceremonies and providing on floor assistance as required
- Contribute to the development of emergency evacuation procedures, and the training and mentoring of staff in their implementation
- Assist with the delivery of Education programs to school aged groups and diverse audiences both in the Memorial’s galleries and online as required
- Contribute to the preparation of corporate reports and stats as required
**Contact Information**:
- For specific questions relating to this job vacancy, please contact: Robyn Siers, (02) 6243 4207
**Closing Date**:
Applications close at **11:30pm, Monday, 28 April 2025**
For more details about the position and how to apply, please view the information pack.
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