Advisor Strategy

**Advisor Strategy X 2**

**Grade: Clerk Grade 7/8**

**Duration: Up to 12 months**

**Location: Revenue NSW Offices, Parramatta, Lithgow, Maitland, Gosford, Wollongong**

This is an exciting opportunity to join Revenue NSW as an Advisor, Strategy. This is role is within our Fines & Debt division and is a temporary role up to 12 months.

**What You Will Be Working On and Why This Is an Exciting Role**

**What we do**
- Work with stakeholders to design, develop and implement strategies for the division.
- Collaborate with a diverse group of stakeholders and SMEs within Revenue NSW to deliver on the Fines and Debt priorities
- Prepare accurate and relevant business plans, briefings notes, option papers and reports for the Executive
- Assist in improving and directing the strategic and operational frameworks
- Undertake stakeholder engagement to improve, deploy and operationalise initiatives
- Manage and build constructive business relationships
- Data analysis and translation on business initiatives

“Love the culture, the team and collaboration. Through our joint efforts, we achieve tangible results”

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of service, integrity, trust, and accountability drive our initiatives and culture.

We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our?Careers site?to find out what it means to work for us.

We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.

**The transformation you will experience in this role you will further develop your skills including**:

- Development and/or implementation of strategies and strategic plans
- Undertake research and analysis to articulate strategy messages for internal and external stakeholders
- Collaboration and negotiation
- Stakeholder engagement
- Development of communications strategy to support strategic plans
- Data analysis and translation
- Understanding policy obligations, insights, challenges and industry trend

With these skills and our training programs, you will be encouraged and supported to work towards your career goals.

An exciting initiative to help you develop your career includes our unique “View From A Different Desk” program which allows you to spend time in another business unit or team, this can help you decide on a career direction or goal.

**Why You Will Like Working Here**

Our Vision is “To be the worlds most customer centric government”.

To achieve this, we live our values of Service, Integrity, Trust and Accountability in our day-to-day roles, helping to improve the experiences of our 8 million customers.

**The key themes of our strategy are**:

- Customers & community at the centre
- People and inclusion at the heart
- Partner collaboration at its best

We also have a dedicated DCS People and Culture Strategy to help us keep people and inclusion at the heart of everything we do and create the best possible employee experience for all of you.

**Our exciting benefits include**:

- Genuinely flexible working arrangements.
- Accessible & well equipped offices.
- Wellbeing programs and resources available.

**Excellent career development and learning opportunities across the Department of Customer Service, including**:
Revenue NSW

Service NSW

Better Regulation Division

Digital NSW

Customer, Delivery & Transformation

Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW. Revenue NSW is part of the DCS and is the state’s principal revenue management agency. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

**What Type of Person Will Be Successful?**

**You will be successful in this role if you**:

- Experienced in strategic planning and development
- Collaborative and use best practice approaches to stakeholder engagement
- Skilled in data analysis
- Experienced with complex and detailed communications
- Great at building relationships to support and achieve outcomes

If you have been looking for roles such involving strategic or operational planning, operations support or coordination, Then this is going to be interesting for you.

**How To Apply**

We are growing our team and we would love to learn more about you.

**Please send us**:
A copy of your resume (up to 5 pages)
A cover letter that outlines why you are a good fit for the role

Your cover letter should be a maximum of 2 pages and should address the focus capabilities in the role descriptor.

We look for