Change Management Coordinator

1 week ago

Canberra, Australia Brixio Full time

**Headcount**: 2 Full-Time Employees

**Working Schedule**: 9am-5pm Canberra, AU time zone

**Location**: ACT, Australia **(Remote possible depending on skills)**

This role reports to the Director, Architecture and HPRG Delivery and will function as part of a multi-disciplinary team of IT professionals.

**Responsibilities**:

- Collaborate with the Director to deliver projects from initial planning to implementation, ensuring well-coordinated and efficient execution of all change aspects.
- Utilize various project management tools to track project status, risks, and issues.
- Maintain detailed documentation and write status reports as required.
- Liaise with stakeholders to determine project scope and priorities.
- Facilitate communication and maintain strong relationships within teams, business areas, and other stakeholders.
- Attend team meetings and act as the point of contact to report progress and issues back to the Director.
- Engage with stakeholders to gather feedback or address concerns.
- Support teams in following agile values, principles, and practices.
- Anticipate challenges, identify potential risks, and develop strategies to mitigate them.
- Monitor the performance and stability of solutions during the hypercare period to identify issues or areas for optimization.
- Document reported hypercare issues and their resolution status, escalating issues to teams for further investigation and resolution as required.

**Requirements**:
**Must be an Australian citizen with baseline security clearance**

**Key Capabilities Include**:

- Sound understanding of IT delivery processes.
- Experience in building organizational capability and leading change.
- Ability to work effectively under pressure, prioritize, and multitask across projects in various environments.
- Ability to deliver exceptional results with a resilient and positive approach to issue resolution.
- Ability to communicate with influence, negotiate strategic outcomes, and manage strategic stakeholder relationships.
- High level of organization with great attention to detail.
- Well-developed strategic conceptual and analytical abilities.
- Strong communication skills with the ability to tailor and present information to various audiences.
- Ability to develop and maintain effective relationships with key stakeholders.
- Ability to adapt to a changing environment and undertake initiatives to suggest improvements and streamline processes.

**Desirable Experience**:

- Project Management certification.
- 2+ years' experience in a similar role within the Federal government.
- Prior experience in the delivery of IT projects.

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