Service Account Manager

2 weeks ago

Melbourne, Australia Gilbarco Veeder-Root Full time

Join a global leader in energy technologies as a Service Account Manager, where you’ll take the lead in delivering standout financial, customer experience, and growth results. Based in our Melbourne office, you’ll be part of a supportive, high-performing team that values collaboration, innovation, and measurable impact.

**What You’ll Be Doing**

As a pivotal link between customers, sales, and operations, you’ll:

- Develop and manage service contract pricing
- Monitor invoices, margins, and CPI increases
- Lead performance meetings and respond to customer requests
- Enforce contract thresholds and resolve financial disputes
- Identify growth opportunities with Account Managers
- Improve billing accuracy and overall customer satisfaction

Your role will also play a key part in driving ‘Goal Zero’ - ensuring safety standards are followed with zero compromise on compliance or reporting.
- Strong commercial acumen and experience managing service-based contracts
- Excellent written and verbal communication skills
- Advanced business writing and reporting capabilities
- Sharp attention to detail, problem-solving mindset, and analytical strength
- Ability to manage stakeholders and influence outcomes cross-functionally

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.

**WHO IS VONTIER**

**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.

**Together, let’s enable the way the world moves**

**#LI-RG1

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