Quality Control Manager

2 days ago

Wetherill Park, Australia Coles Supermarkets Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
In partnership with Ocado we are in the process of delivering a brand-new state-of-the-art customer fulfilment centre in Sydney. Harnessing the latest technology this site will offer a wider range to our customers and safter, cleaner environment for our staff. To support this project, we have an opportunity for an experienced Quality Control Manager to join the team

**About the role**:
You will lead and manage all elements of the quality control process for our brand-new customer fulfilment centre, ensuring that all products meet both regulatory and Coles high food standards requirements. As a member of this pioneering new team, you will help drive a great customer experience. You will also:

- Manage the process for fresh product quality inspections across all chilled streams and working with our inventory teams and suppliers to ensure our product quality is upheld
- Work with operational leaders across the site to ensure that quality process and procedures are being followed. Being a champion for a quality focused culture
- In a unique fulfilment centre be an advocate for safe storage, handling and distribution. Coaching team members on correct safety procedures in line with policy
- As a member of the optimisation and inventory team assist in achieving Coles key metrics on safety, sustainability, team engagement and our customer experience
- Drive a customer focused culture across all departments of the operation ensuring Coles Online customers receive ‘the perfect order’ each time.

**About you and your skills**:
We’re looking for an experienced Quality professional who relishes working within a fast-paced fresh product environment. You will also have:

- Appropriate technical qualification or diploma relevant to quality control
- Experience using quality management and food safety systems is advantageous
- Ability to carry out thorough routine testing with an eye for detail and ensuring that Quality is maintained at high standards
- Ability to adapt to a fast paced and changing environment, whilst ensuring key deliverables are met
- Successful track record of working collaboratively with operations leaders in supply chain to improve quality outcomes for customers
- Experience in governance with ability to write reports and articulate process
- Experience managing an end-to-end product quality improvement program would be advantageous.

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer additional leave and parental leave entitlements.

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