
Customer Administrative Officer
6 days ago
About the role
The Customer Experience and Delivery (CED) portfolio at Queensland Public Trustee (QPT) offers trusted financial decision-making advocacy, education, and financial services, empowering Queenslanders to plan and prepare for significant life events.
As a Customer Administrative Officer, you will play an integral role in delivering high-quality administration, telephone, and reception services to customers, service providers, and the public. Based in Toowoomba, this temporary full-time vacancy offers a unique opportunity to engage with diverse customers, providing exceptional service. You'll be the welcoming face of QPT, the first point of contact for inquiries, and instrumental in maintaining a professional and supportive environment. Your role will involve administrative support, effective communication, and proactive problem-solving to ensure customer satisfaction.
This is a temporary full-time opportunity based in Toowoomba from 2 January 2025 to 13 June 2025. To learn more about this role, please download the attached role description.
About you
You bring a strong customer focus and thrive in a collaborative team environment. Operating with efficiency in a fast-paced setting, you excel in managing competing priorities and take pride in serving the Queensland community.
To excel in this entry-level role, the following attributes will be your keys to success:
- Thrive in the bustling environment of daily tasks
- Possess a can-do attitude
- Willingness to learn
- Ability to maintain focus and optimism under pressure, ensuring steady performance
- Excellent communication skills; both written and verbal
- Collaborative team player
- Customer service orientated
What we offer
- A fulfilling role where your skills directly impact lives
- Dynamic work environment with diverse responsibilities
- Opportunities for personal and professional growth
- Supportive cultures prioritising employee mental health and wellbeing
Interested in applying?
**Please provide the following information**:
- Your current resume, including a comprehensive employment history and any relevant qualifications and professional certifications you hold.
- A cover letter (no more than two pages) outlining recent motivation and your ability to demonstrate the 'Key capabilities' required to perform the 'Key responsibilities' of the role, as outlined above.
- Contact details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years. If you are a current or previous public service employee, please nominate a referee who can report on your public service employment.
QPT is a value for money independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support. We have been looking after Queenslanders and their families since 1916.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
-
Customer Administrative Officer
2 weeks ago
Toowoomba, Australia Public Trust Office Full timeAbout the role Customer Administrative Officers deliver a high quality administration, telephone and reception service to customers, service providers and members of the public by maintaining a welcoming and professional manner. Customer Administrative Officers are often the first point of contact for customers, either by phone or in person, and provide high...
-
Administrative and Customer Service Officer
2 weeks ago
Toowoomba City, Australia TERRY WILKIE AUTO SMASH Full timeWe are a busy smash repair company looking for an intelligent, enthusiastic person to join our administrative team in Toowoomba. The suitable applicant would need to have experience in Reception, Administration and Customer Service. Good computer skills and telephone etiquette a must. They will need to show a strong attention to detail with a commonsense...
-
Administration Officer
1 week ago
Toowoomba, Australia CHS Broadbent Full time**Toowoomba**: We are after an enthusiastic Administration Officer to join our finance and administration team, based in our Toowoomba office. You will be responsible for assisting with the everyday finance, administration, weighbridge, documentation and other operations within our Toowoomba office and Northern region. Some other duties may be required...
-
Administration Officer
2 weeks ago
Toowoomba, Australia The Glennie School Full timeThe Glennie School is an Anglican school for girls in Toowoomba, providing an exceptional education for Kindergarten to Year 12 students with boarding from Year 5. The School enjoys an excellent reputation for the quality of its programs, care and support offered to students, as well as the commitment, dedication, and professionalism of its staff. **About...
-
Administration Officer
3 weeks ago
Toowoomba, Queensland, Australia Queensland Corrective Services Full timeCommunication Corrections staff aim to protect the community and reduce reoffending by supervising offenders in the community in which they live and encourage offenders to adopt more pro-social attitudes and behaviours. As an Administration Officer you will contribute to the effective operation of both the district and regional offices by providing...
-
Administration Officer
2 weeks ago
Toowoomba, Queensland, Australia Queensland Corrective Services Full timeCommunication Corrections staff aim to protect the community and reduce reoffending by supervising offenders in the community in which they live and encourage offenders to adopt more pro-social attitudes and behaviours. As an Administration Officer you will contribute to the effective operation of both the district and regional offices by providing...
-
Administration Officer
2 weeks ago
Toowoomba, Australia Churches of Christ Full time**Churches of Christ, Toowoomba Aged Care Service** **Administration officer** **Permanent Part-time / Casual Opportunity** **Imagine a career with Churches of Christ** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: -...
-
Office Administrator
16 hours ago
Toowoomba, Australia TalentSpring Full timeGreat professional development opportunities - Finish early on Fridays - Staff discounts! Focused on offering Stock management solutions across a diverse selection of industries, our client is looking for an experienced administration professional to join their team. - Support sales staff in the field with quotes, item information, IT technology...
-
Administration & Customer Service Officer
2 weeks ago
Toowoomba, Australia Cleanaway Full timeVacancy no: 520619 Work type: Permanent - Full Time **Location**: Toowoomba QLD Australia Categories: Administration, Customer Service
-
Customer Service Officer
1 week ago
Toowoomba, Australia Wagners Full time**Customer Service Officer** This role is working in our Toowoomba Steel Division for a motivated all-rounder supporting the Sales, Service and Administration team. There will be a strong focus on client service, administration and delivery allocation tasks. **About the role**: - Full Time - Monday to Friday - Overseeing reception, including but not...