Software Licensing Officer

4 days ago

Canberra, Australia Department of Employment and Workplace Relations Full time

APS Level 5
- Canberra, ACT
- $83,908 - $89,706

**About the Department of Employment and Workplace Relations**
We support people to have safe, secure and well-paid work with the skills for a sustainable future.
The Software Licensing Team sits within the IT Workplace, Environment and Customer Support Branch within the Technology and Services Division (TSD). The team manages the Department of Employment and Workplace Relations (DEWR) and client agencies software licenses, administering licences for software installed on the department’s IT network.

We are looking for talented, hard-working team member with previous experience, or a very good understanding of software licence management or a desire to learn, who is experienced in working in service-oriented teams in a fast-paced and dynamic, predominantly ICT environment. Delivering excellent customer service is an essential part of the Software Licensing Team.

**The Role**
Reporting to the Software Licensing Team Leader, the Software Licensing Officer will be responsible for assisting in assessing and managing a broad range of licensing models for commercial off the shelf desktop and infrastructure software; monitoring and reporting on license entitlements, usage, and deployments. Support with the procurement and testing of new software, software compliance, maintenance renewals, life cycle planning, costing, and issue resolution are also key functions of the position.

You will be expected to work as part of a team to contribute to and deliver day to day operations and services and support a diverse range of technical and non-technical stakeholders, including the executive, our ministers, and our internal and external clients.

**Duties and Responsibilities**
Under limited direction, you will:

- Assist with the management of the department’s desktop and infrastructure software licence portfolio, including monitoring, and reporting on contracts, and compliance with End User Licensing Agreements for a broad range of licensing models;
- Provide advice to stakeholders and assist with the procurement of software;
- Develop and manage reporting on software consumption and capacity;
- Develop and implement software asset management processes and programs;
- Assist with annual software true-up reporting to vendors;
- Assist with managing software lifecycles, including maintaining the n-1 version.

**How to Apply**
Applicants are required to provide up to a one-page summary (no more than 500 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In the eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

**Eligibility**

**Citizenship** - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

**Please refer to the Job Information Pack for more information about the role.**

Job Information Pack Opens in new window

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