Claims Learning

1 week ago

North Sydney, Australia Zurich Insurance Full time

**How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you?**

**A new adventure awaits**

At Zurich we’re on a journey to lighting the way to a brighter futurea brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet, read on

**Let’s create a brighter future together, let’s make a difference**

Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future.

An exciting opportunity exists for a Claims Learning & Development Specialist to join our Claims People Excellence team, providing support to the claims team across our Group/Retail Life Insurance, and General Insurance business.

In this role, you will be responsible for facilitating induction programs and coaching new and existing employees to support them in their claims careers at Zurich. You will coordinate, design, and deliver programs and coaching on legislation, policies, and procedures. Partnering with a range of internal stakeholders, you will identify key business needs, and in response, provide relevant and efficient learning that will help the claims team meet their objectives. You will also engage with external partners to plan and deliver targeted technical training across claims.

If you have a desire to showcase your experience in large finance or insurance operations, and you love developing people in critical technical competencies, this will be the ideal role

**Important to your success - let's grow together**
- Finance industry or insurance experience and broad understanding of technical insurance concepts.
- Certificate IV in Training and Assessment/and or relevant tertiary qualifications, advantageous.
- Demonstrated experience in training/mentoring key roles in financial services operations.
- Excellent communication and stakeholder management skills.
- Ability to collaborate in an agile environment.
- Skilled user of Microsoft Office suite (Word, PowerPoint, Excel).
- Experience using Office 365 including SharePoint and Forms, highly desirable.
- Experience with using Learning Management Systems highly desirable.

**Belong. Zurich is here to support you**

We could go on, but the main point is that Zurich is a place that you can truly belong and thrive

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