Salesforce Functional Lead

5 days ago

Brisbane, Australia GHD Full time

**At GHD, we don’t just believe in the power of commitment, we live and breathe it every day**

That’s why we pledge to support and empower all of our people to make a positive impact when working with the right technology and training as you bring ideas and projects to life.

Together with your colleagues, clients and partners, you'll make an impact that is felt by all. See where your commitment could take you.

**Who are we looking for?**

We’re searching for a **Salesforce Leader **who excels in collaborating with key stakeholders, defining and documenting business processes and software requirements, leading workshopping and integration design activities, and effectively liaising with other business information systems owners. As the **Salesforce Functional Lead **, you will be responsible for the ongoing management of the prioritization framework and continuous improvement pipeline for the Salesforce and Market Engagement Technology (MET) platforms.

**In this dynamic role you will:
- Establish working relationships with product owners, MET core team and key delivery stakeholders.
- Programming of upcoming priorities in line with identified strategic business priorities and the GHD Enterprise Systems lifecycles and roadmap in conjunction with the Platform Manager - MET.
- Lead and manage a team
- Establish and maintain the Prioritisation framework for each project as assigned.
- Contribute to the establishment of internal governance processes for the pipeline of work.
- Maintain outcomes focussed productive relationships, consultation and feedback channels with users and key stakeholders.
- Establish, execute, and maintain processes around the intake and triage of new work against the prioritisation framework, as well as progressing this work through to the next stage in the pipeline. Report on the status of triage and prioritisation of incoming work to the Program Manager, Product Owners, and the team.

**What you will bring to the team:
- Knowledge of software development principles and CRM technologies
- Advanced technical and non-technical written and verbal communication skills
- Strong stakeholder engagement and relationship building skills
- Leadership skills including cross-cultural and remote managing
- Strong analytical, problem solving and troubleshooting skills
- Inspire and work well with others Highly organized, attention to detail, decisive, self-managing and motivated
-

**Experience:
- Solid experience in conducting business analysis and pipeline management
- Experience in team leadership Experience with CRM and marketing technology implementation, specifically Salesforce Sales Cloud and Marketing Cloud products
-

**Desirable**

Salesforce Certifications

GHD embraces hybrid work arrangements to create a work environment focused on well-being, flexibility and productivity where GHD people can thrive, this supports the diverse needs of our workforce while balancing the benefits of remote working with the value of face-to-face collaboration in the office.
- We respectfully ask that no agency resumes be presented at this stage.#LI-LH1
LI-Remote

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