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Service Coordinator

2 weeks ago

Loganholme, Australia Austcorp Executive Full time

Competitive Salary + Super
- Fantastic company culture within a growing industry
- Fast career progression

Our client is a market leader in the Installation, commissioning and maintenance of building services. Developing bespoke systems for large commercial sites around Australia and NewZealand. The business has a strong market presence and a reputable name in the market which they hold in high regard.

This company holds heavy investments in their Employees. They contribute to your training and continued learning ensuing you upskill and career progression. The company needs a service coordinator to join their growing team.

The Role:

- Coordinate and schedule service activities for clients, ensuring timely and efficient execution of services.
- Act as the primary point of contact for clients, addressing inquiries, concerns and service requests promptly and professionally.
- Collaborate with the operations team to assign and dispatch personnel to client locations as per schedule and demand.
- Continuously identify areas for process improvement and suggest strategies to enhance service delivery and customer satisfaction.
- Monitor and track service assignments to ensure service level agreements are met or exceeded.
- Work closely with the sales team to onboard new clients, understanding their security needs, and designing appropriate service solutions.
- Experience in a service coordinator role
- Electrical, Security, HVAC or Fire experience would be a bonus
- Excellent communication skills - written and verbal
- Strong admin skills - the ability to manage and delegate jobs
- Familiar with accounting packages
- Results driven, can work independently, self-motivated and friendly team member
- Excellent time management skills

Benefit: This is an ideal position for those who want to progress in their career fast and are willing to learn and commit to an expanding business. They offer all employees access to a LifeWorks Portal, our Employee Assistance Program, as well as discounted Health Insurance. Laptop & Mobile Phone also included.