Retail Operations Coordinator

Enhance efficiency of our growing retail teams
- Huge pipeline for career development with a company growing FAST
- Did we mention EPIC 65% product discounts?

**Benefits and perks**
- Work life balance is important to us - 1pm knock off Fridays
- A vibrant, fun and collaborative office culture
- Midday HQ group workouts in our in-house gym
- Epic team member discounts on our product as well as exclusive deals struck with other local retailers and establishments
- EAP to support your mental wellbeing
- Personal development investment - start smashing your goals through complimentary listening to our LSKD book library via Audible, plus dedicated workshops and seminars
- Great channel of succession and huge pipeline for career development with a growing brand
- Engaging Company Culture: Experience a workplace with a strong team spirit and an open, appreciative culture, where you'll feel valued and part of a supportive community

**The Role**

As Retail Operations Coordinator, based in our Loganholme HQ, you'll play a key role in ensuring front-end store operations run smoothly. You’ll coordinate communications, support retail initiatives, and assist with projects that drive efficiency, growth, and profitability across our store network. This role is essential in helping our teams stay organised, informed, and set up for success.

**Our Story**

LSKD is an Australian-owned and operated brand with our HQ in Loganholme, that prides itself in producing high-quality functional sportswear with a street aesthetic. Ever since our formation we’ve never been content settling for the norm; we’re constantly evolving and challenging the status quo, inspired by the restless few who influence style, shape the future and strive to be 1% better everyday.

**Key Tasks & Responsibilities**

**General Operations**:

- Support distribution of store equipment, supplies, and onboarding packs.
- Assist with new store opening logistics and broader retail projects as needed.
- Maintain up-to-date policies and procedures on platforms like Homeground and Thinkific.
- Coordinate logistics and finer details for events, conferences, and initiatives.
- Create process training documents and system how-tos to support new hires.
- Ensure smooth day-to-day operations with a focus on accuracy and efficiency.

**Communications**:

- Coordinate timely, clear retail communications and campaign launch packs.
- Manage logistics for brand campaigns, including collateral and marketing materials.
- Resolve store queries or direct them to the right team.
- Ensure product education materials are prepared for launch.
- Organise and format weekly, monthly, and quarterly store recaps.

**Inventory & Asset Support**:

- Coordinate stocktake prep, training, and up-to-date inventory manuals and videos.
- Manage consumable orders, anticipate peaks, and communicate replenishment updates.

**Collaboration & Teamwork**:

- Act as the link between HQ and stores, promoting cross-functional collaboration.
- Foster a team-first culture, supporting ongoing learning and development.
- Represent and reinforce brand values, building community and team unity.

**Reporting, Analytics & Admin**:

- Manage retail reporting and admin tasks, including sales and labour summaries.
- Maintain the retail commercial calendar with accurate, timely updates.
- Track performance of initiatives, providing insights to improve future strategies.

**Attributes and experience**
- 2-3 years of administrative experience with strong organisational, multitasking, and attention-to-detail skills.
- Proficient in Excel, PowerPoint, and comfortable managing multiple projects across disciplines.
- Excellent communicator with strong interpersonal and customer service skills; collaborates well across teams.
- Self-starter and creative thinker who thrives in fast-paced, changing environments.
- Strong leadership qualities—motivates, empowers, and influences others while embodying the values of being Hungry, Humble, and Smart.
- Resilient, adaptable, and quick to make informed decisions under pressure.
- Strategic thinker with the ability to plan and execute long-term initiatives.
- Experienced in omnichannel environments and committed to safety and compliance.