Customer Service Coordinator

4 days ago


Loganholme, Australia Access Entry Pty Ltd Full time

**Job description**

Access Entry is a leading manufacturer in the Automatic Door Industry in Australia.

An opportunity exists for a motivated, service oriented person who gets excited by great customer service. We have a strong loyal customer base that requires a professional who will meet their requirements. The successful applicant will help grow our After Sales Business, and provide assistance to all parts of our business.

Day-to-day Responsibilities;
- Answering of phone calls in a professional manner
- Work closely with the Field Service Manager, salesman to schedule jobs & quote service jobs.
- Creating and following up repair quotes.
- Creating customer files, including data entry into AroFlo system
- General Office duties and supporting sales
- Invoicing works daily.
- Receive deliveries and stock parts
- Keep the office tidy and clean.

Top Requirements
- Strong customer service skills
- Scheduling experience
- Proficiency in Excel, Word & Outlook
- Attention to detail
- Ability to work well with others

Pay: $65,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Loganholme QLD 4129

Work Location: In person

Pay: $65,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: In person



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