Medical Administrator/receptionist

**Specialty Orthopaedics**

The Specialty Orthopaedics Group is a large, established Orthopaedic Specialist Practice comprising of 11 fellowship-trained Orthopaedic Surgeons with multiple sub-specialties including both upper and lower limb.

While our head office is located in Norwest, we also have multiple other locations including Wahroonga, Parramatta, Rouse Hill and others across the greater Sydney region.

**About Us**

We are a busy and vibrant practice, with a focus on providing quality patient care and leading healthcare excellence within our field.

We offer a warm and welcoming work environment, and are passionate about providing a supportive and rewarding workplace culture for our employees. We value collaboration and kindness and like to ensure our employees feel valued and supported so they can thrive in their role.

**About the Role**

We are pleased to offer a permanent part-time position as a Medical Administrator / Receptionist to join our busy practice in the Hills District of North-West Sydney.

The role will be based at both Norwest and Wahroonga, and you will be required to travel to each of these locations using your own car for transportation. Parking is provided.

We offer a competitive above-market salary, in line with your experience and expertise.

The role includes, but not limited to;
- Patient Management - Greeting patients and managing enquiries both on the phone and in person
- Patient Billing - Coordinate patient billing, claiming and receipting.
- Records Management - Maintain patient and doctor records, including files and medical records.
- Office Correspondence - Manage and maintain practice correspondence and communications, including dictation and letter typing.
- Workplace Collaboration - Collaboration with other doctors and staff, including the hospital admissions and allied health teams
- General Administration - General administration tasks, as required for the efficient running of the Practice.
- Requirements of the role;
- We are looking for someone who is eager to learn, and is able to multitask and prioritise.
- Previous experience within the medical industry in a similar type role is required (2 years +)
- Experience within a specialist field is desired, but not essential.
- Experience with practice management software (Incisive or Shexie) is also desirable, but not essential.

**About You**

We are looking for a warm, friendly and hard working person who is passionate about providing quality customer service to our patients.

Some of the attributes you may have are:

- Professional disposition with an emphasis on discretion and sensitivity to patients
- Friendly, collaborative and an easy going nature.
- Organised, detail-orientated and self-managed.
- Ability to work within a team, but also autonomously when required.
- Excellent computer skills with a modern technological mindset
- Excellent communication and interpersonal skills
- Flexible and adaptable with an ability to work in a busy environment
- Ability to multitask and prioritise
- Ability to work in a high volume environment
- Professional and neat presentation

**How to Apply**

**Job Type**: Part-time

Pay: $30.00 - $40.00 per hour

Expected hours: No less than 16 per week

Application Question(s):

- Are you willing to work within our multiple offices, located in the Hills District. Currently; Bella Vista, Wahroonga and Rouse Hill.
- Please list the days and hours you are available for work.

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person