Regional Sales Manager

2 weeks ago

Sydney, Australia WorldFirst Full time

What you’ll do:

- Directly accountable for, but not limited to, the PnL for all New Business Sales channels including, Direct Outbound, Inbound, Partnerships and outsourced sales across the two B2B desks (Corporate and eCommerce).
- In conjunction with the Country Manager (CM) ANZ, you will formulate the sales strategies for the sales team, presenting and highlighting a business case for change or new opportunities
- In conjunction with the CM ANZ develop YoY budgets & strategic Business Plans for each channel with accountability for achieving budget and remaining within agreed expenditure targets
- Accountable with your team for identifying industries where our product solutions solve “pain points”, therefore allowing WorldFirst to scale and become experts for those identified industries
- Identifying further growth opportunities across the region, acting as key member of the ANZ Commercial Leadership Team in providing market validation and building “go to market” strategies for each new territory
- Responsible for daily/weekly/monthly reporting to the CM ANZ on the performance of the desk and interpreting the data/providing commentary on the commercial areas including challenges, successes and opportunities for growth. Develop action plans to overcome the challenges, ensure more of the successes and take advantage of the opportunities
- Direct responsibility for the identification and acquisition of new Partners while ensuring the retention & growth of existing Partners across ANZ
- You'll be accountable for analysing customer metrics to understand the channels through which your sales desks are acquiring leads and then ensure, as a customer of the ANZ and global Marketing teams, you work collaboratively with them to grow the number of leads
- In conjunction with the CM ANZ, develop and implement strategies for business expansion and client acquisition, conversion and retention
- Responsible for creating a detailed training programme for your direct reports to ensure they are delivering optimal service for clients, utilising as many products/services as possible, while ensuring ‘best practice’ is implemented at all times
- Responsible for ensuring you and the team are aware of necessary Compliance regulations through effective training and managing customer complaints appropriately
- Be a key member of the ANZ management team and a thought leader for growth within the Sales remit and wider business

Who you are:

- Be an experienced executive manager with exceptional leadership skills; ensuring commitment and drive for your team, in a high energy working environment
- Extensive experience managing a multi-channeled sales team with a regional remit
- Extensive experience managing remote sales teams
- Have experience in launching new products, entering new markets and developing go-to-market strategies
- Experience in presenting to exec level decision makers internally and externally
- Have a proven track record within business development, sales and account managing teams; including Cold Calling and face to face; ideally within Financial Services
- Ability to think strategically about sales channel improvements, getting agreement from relevant internal partners and working on Business Opportunity Cases
- Extensive experience using SalesForce for, but not limited to, pipeline management, cadence and reporting
- High proficiency in the use of excel
- Customer focus; ensuring the team delivers exceptional client service throughout the sales process

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