Service Administrator

**The company**:
At Johnson Controls, we’ve been making buildings smarter since 1885, our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centres, and commercial property.

**Why choose Johnson Controls?**

Johnson Controls is powered by your talent. We provide meaningful opportunities to learn from the best and brightest in the industry. We give people the perfect environment, support and opportunities to make themselves the very best they can be.

We trust our people with our tomorrow. Our people can trust us with their talent. The future requires bold ideas, an entrepreneurial mindset and collaboration across boundaries.

Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.

**What we offer -**
- Career development opportunities and training options
- One additional day per annum of paid volunteering leave, for every hour volunteered Johnson Controls will donate $10 USD to the charity or cause of your choice
- Competitive remuneration
- The opportunity to work with a global leader in Building technologies

**The Role**:
We are looking for a ‘Can do’ person who enjoys working in a fast paced and energetic environment. You will be working as part of a team, providing support for our clients and service teams.

This is not your average administrative role and comes with the opportunity to learn client systems and become more hands on (remotely).

**Duties will include**:

- General Business Administration
- Working closely with our customers
- Managing technician scheduling activities
- Security System Support eg. - Programming access cards, reviewing CCTV footage, provide general troubleshooting to assist both customers and technicians.
- Sending and receipting of goods
- All Invoicing prepared and sent following required timeframes

**The right person**:

- Must pass a police check and be capable of obtaining a security license
- Excellent oral and written communication skills
- Excellent attention to detail
- Strong organisational, administrative skills and time management skills with ability to meet deadlines
- Ability to work effectively as a team member and independently
- Capable of working efficiently in a fast pace environment and under pressure
- High level of expertise in MS Office software including Outlook, Word and Excel
- Technical aptitude - average computer and network hardware/software configuration knowledge a must
- Must have deductive skills for troubleshooting Stable work history

**_JCI’s Diversity & Inclusion _**
- Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands. _
- We do not accept unsolicited resumes. Any resumes sent to JCI without the request from JCI’s Talent Acquisition team will not be recognised as an introduction._