Customer Service/sales Assistant

6 hours ago

Kangaroo Point, Australia Heart to Harvest Catering Full time

**Job Title**: Customer Service & Sales Assistant
**Location**: Kangaroo Point
**Employment Type**: Casual / Permanent Part time
**Reports To**: Sales & Kitchen Manager

**About Heart to Harvest**:
Heart to Harvest is a vibrant and growing catering business that blends high-quality food with seamless service. We’re all about creating incredible experiences for our clients, building strong relationships, and running a team that’s collaborative, energetic, and full of initiative. If you love working in a fast-paced, people-focused environment where every day is different, this is the place for you

**Position Overview**:
We’re looking for a proactive Customer Service & Sales Assistant to work alongside our Sales & Kitchen Manager. In this role, you’ll help keep our sales engine running smoothly—processing orders, finalising delivery logistics, and making sure every client interaction feels personal and professional. This is a hands-on role where attention to detail meets relationship-building, and no two days are ever the same.

**Key Responsibilities**:

- Support the Sales & Kitchen Manager with processing purchase orders, quotes, and sales documentation.
- Help finalise delivery logistics, including scheduling, routing, and driver coordination.
- Maintain accurate sales records, CRM updates, and client notes to ensure seamless team communication.
- Respond to client inquiries quickly and professionally, offering menu guidance, pricing, and delivery details.
- Assist with sending quotes, confirmations, and invoices.
- Ensure every order is accurate, including dietary needs, special instructions, and packaging requirements.
- Build and maintain strong client relationships through proactive check-ins, feedback collection, and identifying upsell opportunities.
- Work closely with the kitchen and operations teams to align sales and production schedules.
- Suggest and implement ideas to improve processes and make our workflow even smoother.

**Key Skills & Attributes**:

- Friendly, outgoing, and customer-focused.
- Super organised with strong attention to detail.
- Able to juggle multiple tasks in a fast-paced environment.
- Excellent communicator with a collaborative mindset.
- Comfortable using Microsoft Office; experience with CRM or sales platforms is a plus.
- Energetic, proactive, and keen to learn.
- Passion for food, hospitality, or catering is a bonus.

**Qualifications & Experience**:

- Experience in customer service, sales support, or administration (hospitality experience is a plus).
- Experience coordinating logistics or operations is a bonus.
- High school diploma or equivalent; tertiary qualifications are a plus.

**Why You’ll Love Working Here**:

- Be part of a fun, fast-moving team where your contributions make a real difference.
- Learn and grow in sales, logistics, and hospitality operations.
- Work in a business that values inclusivity, creativity, and high standards.
- Every day is different—no two days will feel the same

**Job Types**: Part-time, Casual

Pay: $45,912.27 - $78,552.48 per year

Expected hours: 15 - 25 per week

**Benefits**:

- Free drinks
- Free food

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Full Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service/Sales Assistant

    2 weeks ago

    Kangaroo Point QLD, Australia Heart to Harvest Catering Full time $45,912 - $78,552 per year

    Job Title: Customer Service & Sales AssistantLocation: Kangaroo PointEmployment Type: Casual / Permanent Part timeReports To: Sales & Kitchen ManagerAbout Heart to Harvest:Heart to Harvest is a vibrant and growing catering business that blends high-quality food with seamless service. We're all about creating incredible experiences for our clients, building...

  • Customer Service and Kitchen Manager

    2 weeks ago

    Kangaroo Point, Queensland, Australia Heart to Harvest Catering Full time $60,000 - $80,000 per year

    Customer Service & Kitchen ManagerWork with purpose. Coordinate with precision. Lead with heart.Heart to Harvest Catering is a proudly First Nations and female-owned catering business that celebrates culture through food. As a Supply Nation registered social enterprise, we are committed to delivering exceptional catering experiences while promoting...

  • Customer Service

    2 weeks ago

    Kangaroo Point QLD, Australia Heart to Harvest Catering Full time $75,000 - $85,000 per year

    Customer Service & Kitchen ManagerWork with purpose. Coordinate with precision. Lead with heart.Heart to Harvest Catering is a proudly First Nations and female-owned catering business that celebrates culture through food. As a Supply Nation registered social enterprise, we are committed to delivering exceptional catering experiences while promoting...

  • Casual Customer Service and Sales Assistant

    2 weeks ago

    Kangaroo Flat, Australia Beacon Lighting Full time

    **If you are passionate about sales and building strong customer rapport, we want you!** - ** Casual customer service and sales role available at our Bendigo store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Generous team member discounts, a fun team culture **and** performance based profit share...

  • Customer Service Consultant

    2 weeks ago

    Kangaroo Point, Australia Ozcare Full time

    **Kangaroo Point - Free on-site parking for Corporate Office staff**: - **Fantastic Employee Benefits**: - **Supportive Team Environment** - Ozcare is proud to share we recently implemented a _**_5.1% pay increase _**_to all employees. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment...

  • Casual Customer Service and Sales Assistant

    1 week ago

    Taren Point, Australia Beacon Lighting Full time

    **If you are passionate about sales and building strong customer rapport, we want you!** - ** Casual customer service and sales role available at our Taren Point store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Generous team member discounts, a fun team culture**and** performance based profit share...

  • Sales Associate

    2 days ago

    Kangaroo Point, Australia Place Estate Agents Full time

    Sales Associate to Leo Di Pinto & Richard Willert We have a unique opportunity for an enthusiastic and customer-centric, Sales Associate with a passion for real estate, impeccable time management, and strong attention to detail to join two of our high performing sales agents, Leo Di Pinto & Richard Willert at Place Kangaroo Point. Leo focuses on luxury...

  • Internal Sales

    1 week ago

    Taren Point, Australia Southside Staffing Solutions Full time

    **THE COMPANY**: Australian owned and operated hire business located at Taren Point. **THE POSITION**: Due to growth and expansion this opportunity if full of variety and excitement ensuring customers experience a fantastic journey. Join a great team that is rewarding and offers job satisfaction. **RESPONSIBILITIES**: - Customer service, products not...

  • Sales Assistant

    6 days ago

    Kangaroo Flat, Australia Smokemart & GiftBox Full time

    Tenancy 130, Lansell Square Shopping Centre,267 High St, Kangaroo Flat, VIC, Australia, 3555 - Casual **Who We Are** For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive...

  • Administration Assistant/Agent Support

    2 weeks ago

    Kangaroo Point, Queensland, Australia Place Estate Agents Full time $60,000 - $90,000 per year

    Do you have first class administration skills and have a passion to work up in the world of Real Estate sales? Look no further as an exciting opportunity has become available for a candidate with a strong passion for organisation, impeccable time management skills and a high level of attention to detail.Work for a high performing sales office, Place Kangaroo...