Onboarding Specialist

18 hours ago


Greater Adelaide SA, Australia Give A Grad A Go Full time

Flexible working - hybrid model
- Learning from a team of industry experts
- Salary package of $70k + Super (+ commission)

**Company profile - FinTech**
Innovation is at the forefront of this burgeoning startup in Adelaide. Their automation tool to reprice and refinance is designed to help mortgage brokers foster lasting client relationships.

Using AI, the award-winning expert team is revolutionising the mortgage sector. With a fast-growing customer base; they are on the hunt for a talented onboarding specialist to join their tight-knit team.

**Job description - Onboarding Specialist**
In this onboarding specialist role, you will be responsible for converting customers into long-term partners and ensure they understand the true value of this AI tool to their broking operations.

This onboarding function of the SaaS team is fast-growing and the right person will be driven and ready to hit the ground running.

**Job responsibilities - Onboarding Specialist**
- The onboarding specialist will have the following tasks, but not be limited to:

- Converting brokers to paying customers showcasing the value proposition
- Tailoring an onboarding experience for each mortgage broker
- Work closely with internal teams (e.g development) to gather customer feedback and improve the user experience
- Success will be measured through conversion rates

**Job requirements - Onboarding Specialist**
- Experience in sales; ideally in tech or finance
- Confident communicator, both written and verbal
- Team player
- Proactive
- Goal-driven mindset
- Adaptable
- Analytical mindset
- Keen learner with a passion for improvement

**Job benefits - Onboarding Specialist**
- Salary package of $70k + Super (+ commission)
- Hands-on training
- A supportive environment with lots of learning opportunities
- Flexible working - hybrid model
- Excellent bonus opportunities
- Learning from a team of industry experts
- Give a Grad a Go is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability, or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion Promise for more information about this._
INDAUS



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