Practice Lead

**About the Role**

✔ Lead and motivate a team of enterprise solutions specialists to deliver quality outcomes.

✔ Optimise resource use, align skills to projects, and ensure delivery excellence across teams

✔ Foster collaboration with key stakeholders and enforce best practices and standards.

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program

**Duties**

The Practice Lead will work closely with the Platform Development Manager to build, lead, and motivate a team of enterprise solutions specialists. Responsible for the quality of the solution delivered through the Practice; ensuring that the team have the right skills, capabilities, and tools to deliver icare’s strategic initiatives, driving delivery excellence and productivity gains.

As a **Practice Lead **you will:

- Coordinate staff schedules and supply of consultants to align with project delivery objectives.
- Maintain standards, including the enforcement of technology related policies, procedures and processes to ensure appropriate use of information technology in a secure computing environment.
- Lead and manage practice project development team performance and output; coaching and mentoring direct reports.
- Support the planning, design, creation and delivery of quality products.
- Vendor Engagement - Responsible for supply & demand management of cross platform SME’s.
- Ensure optimal organizational structures are in place and the teams/staff have the requisite skills to deliver against expectations, i.e. Ensuring the efficient use of resources and appropriate alignment of skills to projects.
- Ensure frameworks that facilitate the delivery of end-to-end projects are always used, and make sure all Practice consultants establish and maintain the correct structures to control and monitor the deliverables aligned to Delivery Manager and Scrum team expectations.
- Ensure delivery frameworks and methods (methodologies, tooling and delivery capability) are aligned to icare’s quality standards and consistently adopted across all projects.
- Ensure collaborative approach with Practice Manager, Delivery Managers and Scrum Masters.

**Skills & Experience**
- 3+ years leading enterprise IT programs and designing standards.
- Proven Agile delivery in large enterprises, working with Scrum Masters or Agile Leads.
- Strong grasp of enterprise IT trends, procurement, and strategic challenges.
- Build relationships, influence senior leaders, and excel at negotiations.
- Attract top talent, develop team capabilities, and manage performance effectively.
- Exceptional presentation and communication skills across all management levels.
- Deep knowledge of traditional and Agile project management principles.
- Skilled in handling remote teams, multiple stakeholders, and complex scenarios.
- Solid understanding of financial management.
- Awareness of diverse technologies to align with business goals.
- Strong coaching, conflict resolution, and motivational abilities.

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**
- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.