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Data Analyst, Service Integrity

2 weeks ago

Docklands, Australia Link Group Full time

**Overview**
- MUFG is one of Australia's leading fund administration and share registry specialists. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, MUFG has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

**Key Accountabilities and main responsibilities**
- Strategic Focus
- Assist, participate & investigate data related inquiries.
- Perform data preparation for regulator requests for information including cleansing, verification and post processing
- Identify trends, patterns, and anomalies in data sets
- Collaborate with stakeholders to understand data requirements and deliver actionable insights
- Create and present detailed reports and visualisations to communicate findings effectively
- Actively seek process improvement opportunities
- Collaborate with a team consisting of experienced developers, business analysts and SME’s to produce detailed, accurate and timely reports
- Ensure reports match the specifications of business specifications

Operational Management
- Ensure the delivery of high-quality, accurate reporting
- Develop tools, techniques such as AI solutions, genetic algorithms in order assist the business with investigations, insights
- Participate in problem solving and collaboration and maintain healthy group dynamics
- Work closely with the resources within the technology areas to deliver cost effective solutions that meet client needs
- Assembling dashboards / data visualisations to provide insights & emerging trends
- Governance & Risk
- Role model in managing risk and compliance focused culture across the team
- Superannuation industry knowledge preferably in insurance
- 100% compliance with own learning requirements
- Demonstrated experience in analytical roles, including data analysis, interpretation, and deployment.
- Strong stakeholder management skills.
- Proven business and technical analytical skills, preferably in a superannuation or related environment.
- Ensure adherence and compliance with all legislative, financial, policy, procedural and quality requirements including OH&S issues
- Maintain all work meeting GS007 standards including completion of assigned quality assurance testing and follow ups
- The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

**Experience & Personal Attributes**
- At least 2 years of experience developing SQL scripts in Oracle or SQL Server (Azure)
- Strong experience in MS Excel
- Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
- Proficiency in data analysis tools and software (e.g., SQL, Python, R, Excel).
- Experience in Data Visualisation and Statistical Analysis
- Ability to articulate issues surrounding business, operational and technical risk management.
- Developed organisation and planning skills with the ability to deal with demanding workloads prioritise and meet strict deadlines.
- Exceptional attention to detail, time management and organisational skills.
- Commercial, risk aware and outcomes focused.
- Ability to build relationships between teams, departments, units internally and externally to support the achievement of the team and business goals
- Highly developed organisational skills and take ownership of deliverables to produce detailed, accurate and timely reports
- Excellent communication skills
- Promote a culture of risk awareness and proactive identification of potential issues
- Coach and upskill team members in knowledge share and brown bag sessions

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services