Data Analyst, Service Integrity

**Overview**

MUFG is one of Australia's leading fund administration and share registry specialists. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, MUFG has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.
- **Hybrid working conditions**:

- **Key incremental role**:

- **Melbourne location
**Key Accountabilities and main responsibilities**

Strategic Focus
- Assist, participate & investigate data related inquiries.
- Identify trends, patterns, and anomalies in data sets
- Collaborate with stakeholders to understand data requirements and deliver actionable insights
- Create and present detailed reports and visualisations to communicate findings effectively
- Actively seek process improvement opportunities
- Collaborate with a team consisting of experienced developers, business analysts and SME’s to produce detailed, accurate and timely reports
- Ensure reports match the specifications of business specifications

Operational Management
- Ensure the delivery of high-quality, accurate reporting
- Work directly with peers to ensure all data enquiries are managed in line with service level agreements
- Develop tools, techniques such as AI solutions, genetic algorithms in order assist the business with investigations, insights
- Participate in problem solving and collaboration and maintain healthy group dynamics
- Work closely with the resources within the technology areas to deliver cost effective solutions that meet client needs
- Assembling dashboards / data visualisations to provide insights & emerging trends

Governance & Risk
- Role model in managing risk and compliance focused culture across the team
- 100% compliance with own learning requirements
- Demonstrated experience in analytical roles, including data analysis, interpretation, and deployment.
- Strong stakeholder management skills.
- Proven business and technical analytical skills, preferably in a superannuation or related environment.
- Ensure adherence and compliance with all legislative, financial, policy, procedural and quality requirements including OH&S issuesMaintain all work meeting GS007 standards including completion of assigned quality assurance testing and follow ups

**Experience & Personal Attributes**
- At least 2 years of experience developing SQL scripts in Oracle or SQL Server (Azure)
- Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
- Proficiency in data analysis tools and software (e.g., SQL, Python, R, Excel).
- Experience in Data Visualisation and Statistical Analysis
- Experience in Power BI
- Ability to articulate issues surrounding business, operational and technical risk management.
- Developed organisation and planning skills with the ability to deal with demanding workloads prioritise and meet strict deadlines.
- Exceptional attention to detail, time management and organisational skills.
- Commercial, risk aware and outcomes focused.
- Ability to build relationships between teams, departments, units internally and externally to support the achievement of the team and business goals
- Highly developed organisational skills and take ownership of deliverables to produce detailed, accurate and timely reports
- Excellent communication skills
- Promote a culture of risk awareness and proactive identification of potential issuesCoach and upskill team members in knowledge share and brown bag sessions

**Some of our Employment Benefits**:

- Flexible working
- enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and MicrosoftNovated Car Leasing

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical