Legal Collections Officer
2 days ago
Convenient CBD location
- No weekend work
- Join a dynamic team with training fully provided
**The Company**:
Credit Corp Group and Baycorp WA is Australia's largest provider of sustainable financial services to the credit impaired consumer segment. We are an ASX listed company with over 2400 staff in multiple locations in Australia, USA, New Zealand and Philippines. We work closely with regulators to provide sustainable financial solutions with the objective of improving our customers' circumstances as a pathway to mainstream financial inclusion.
**About your new role**:
Working in the Bailiff team you will work within a great team environment with a friendly culture. This autonomous role will allow you to develop your problem solving and dispute resolution abilities through an interesting and diverse workload.
As a Civil Enforcement Specialist in the WA Bailiff Office and Civil Enforcement Team, you will be responsible for the collections on outstanding Magistrate Court matters, data entry, effective scheduling of field agent services, handling inbound and outbound calls, helping with document preparation for our field agents and other ad hoc tasks.
**What you need to succeed**:
- Processing, data accuracy and method retention skills
- Strong verbal and written communication skills
- The ability to multi-task and meet competing deadlines
- Strong ability to remain assertive and empathetic with customers
**What we can offer you**
- No weekends
- Fresh fruit delivered 3 times a week
- Fun culture and results work environment
- Great salary package and benefits
- CBD City location
- Target based position - good performance pays
We value an individual with the right attitude and behaviours who is happy to take on any challenge and open to feedback and coaching.
**Inclusion & Diversity**:
We are also committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.
**Salary**: $60,000.00 per year
**Benefits**:
- Employee discount
- Extended annual leave
- Paid volunteer leave
- Referral program
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus
- Monthly bonus
- Performance bonus
Work Location: In person
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