Customer Interface Officer
1 day ago
We are currently recruiting for an experienced **Customer Interface Officer - **another job title commonly known as "Bulk Fleet Allocator" to join our team, based at Pinkenba. This role will work within our Customer Interface Team and acts as the first point of contact for Cement Australia’s Bulk Fleet Drivers to ensure orders are made & met in a timely manner. At Cement Australia, our Fleet Allocators play a critical role in making sure we delight our customers. This role can be called different things at different companies - Allocations, Dispatch, Transport or Fleet Coordinator...either way, the end goal is the same. You do everything you can to make sure the right product is delivered safely and on time to our customers, providing the best experience possible for all stakeholders. **About the role**: You will support the “on the day” execution of the delivery plan. Problem solving is what you do best and you’ll use those skills to quickly adapt plans, negotiate, make changes and update stakeholders when issues arise. This is no simple undertaking and you’ll be challenged as you multi-task and prioritise under pressure, with timing on deliveries often critical to our customers' business needs. - Ensure a seamless high standard of service to our customers - Investigate, resolve and respond to customer queries in a timely manner. - Provide pro-active communication regarding deliveries and transportation issues - Support other business areas with queries regarding product availability and invoicing **About you**: - Experience in transport or logistics, ideally within the cement or concreting industry - Experience in vehicle/load allocations - Excellent problem solving skills and written and verbal communication - Ability to multi-task and prioritise under time pressuresIndustry or other qualifications e.g. Cert IV in Logistics would be beneficial - Strong team focus and ability to build relationships with people quickly - Good IT skills, including Microsoft Office and ideally experience with an ERP system e.g. SAP **About us**: An icon of the Australian cement industry, Cement Australia is the nation’s leading supplier of cementitious products and services. Whilst cement is in the name, the business portfolio is diverse, comprising a series of heavy industrial manufacturing operations, coal and limestone mines, bulk distribution transport fleet, rail and shipping interactions and hazardous waste treatment and alternative fuel production (Geocycle). As an organisation, we offer our employees work-life balance, a close-knit and collaborative team whilst providing you with the tools and opportunity to make your mark as our environmental and sustainability champion. Our vision is to create a safe, healthy, productive and sustainable business and are looking for like-minded professionals who align with our company values and have a focus on supporting a positive safety culture. **Why work for Cement Australia**: - Australia’s largest and most respected cement manufacturer - Engaged, collaborative and diverse team - Generous employee entitlements and discounts - Flexible work options - Free onsite parking - Large enough to be the best, small enough to treat employees as family As part of the recruitment process you will be required to complete a pre-employment medical and a background check. Cement Australia is an Equal Opportunity employer and open to residents of Australia with valid working rights. **Build your dream career and lifestyle with Australia’s largest and most respected cement manufacturer and innovator.
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Customer Service Officer
2 weeks ago
Pinkenba, Australia Cement Australia Full timeWe have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the Customer Interface Team. **About the role**: - Ensure a seamless high standard of service to our customers - Investigate, resolve and respond to customer queries in a timely manner - Provide...
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Customer Service Officer
3 days ago
Pinkenba, Australia Cement Australia Full timeWe have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the Customer Interface Team. Your passion and genuine interest in providing exceptional service means you will become a valued member of our team and delight our customers. A fantastic opportunity for...
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Customer Service Officer
1 week ago
Pinkenba, Queensland, Australia Cement Australia Pty Limited Full time $60,000 - $90,000 per yearBe the voice our customers rely on Our Customer Service team are the voice of Cement Australia. Whether its answering a call or responding to emails, you play a pivotal role in order processing and issue resolution. We see you as the glue between customers and the broader logistics team and a valuable part of our business.The working hours for this position...
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Customer Service Officer
3 days ago
Pinkenba, Australia AMA Collision Full timePermanent, full-time position. Monday to Friday - Grow your customer service skills with our great team in the automotive sector - Join a national company with opportunities Gemini Pinkenba is one of the largest modern accident repair workshops in Queensland, with 33 staff and a team culture that includes everyone. The team supports one another and enjoys...
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Customer Service Officer
3 days ago
Pinkenba, Australia AMA Collision Full time2024 Bodyshop Award Winner - Best Workplace (MSO) - Pinkenba location. Permanent position, Monday to Friday - Welcoming and supportive team environment to grow your career **Customer Service Representative - Automotive Industry** **Gemini Pinkenba | Full-time | Pinkenba, QLD** **Join one of Queensland’s largest and most modern accident repair centres,...
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Customer Service Officer
3 days ago
Pinkenba, Australia AMA Collision Full time2024 Bodyshop Award Winner - Best Workplace (MSO) - Permanent position. Monday to Friday - get back your weekends - Join an industry leader and national company Gemini Pinkenba is one of the largest modern accident repair workshops in Queensland, with 33 staff and a team culture that includes everyone. The team supports one another and enjoys regular BBQs...
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Customer Service Officer
1 week ago
Pinkenba, Queensland, Australia Sika Full time $60,000 - $80,000 per yearCompany DescriptionSika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...
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Customer Service Officer
3 days ago
Pinkenba, Queensland, Australia Sika AG Full time $60,000 - $80,000 per yearCompany Description Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...
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Customer Service Officer
3 days ago
Pinkenba, Queensland, Australia Sika Australia Full time $60,000 - $80,000 per yearCompany DescriptionSika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...
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Customer Service Officer
3 days ago
Pinkenba, Queensland, Australia Sika AG Full time $40,000 - $60,000 per yearCompany Description Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...
