Customer Service Officer

1 week ago

Pinkenba, Australia Cement Australia Full time

We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the Customer Interface Team.

**About the role**:

- Ensure a seamless high standard of service to our customers
- Investigate, resolve and respond to customer queries in a timely manner
- Provide proactive communication regarding deliveries and transportation issues
- Support other business areas with queries regarding product availability and invoicing

**About you**:

- You thrive in a high volume order processing environment and can maintain resilience
- You have excellent communication and negotiation skills
- You love to learn and pick up new things quickly and easily
- You are able to maintain and develop customer relationships
- You have a strong eye for detail, even when processing orders on a busy day
- You are proficient in Microsoft Office suite including Excel
- Ideally, you will have experience within the transport / logistics industry

**Why work for Cement Australia?**:

- Australia’s largest and most respected cement manufacturer
- Engaged, collaborative and diverse team
- Free onsite parking

**About us**:
An icon of the Australian cement industry, Cement Australia is the nation’s leading supplier of cementitious products and services. Whilst cement is in the name, the business portfolio is diverse, comprising a series of heavy industrial manufacturing operations, coal and limestone mines, bulk distribution transport fleet, rail and shipping interactions and hazardous waste treatment and alternative fuel production (Geocycle).

As an organisation, we offer our employees work-life balance, a close-knit and collaborative team whilst providing you with the tools and opportunity to make your mark. Our vision is to create a safe, healthy, productive and sustainable business and we are looking for like-minded professionals who align with our company values.

**Additional Information**:
As part of the recruitment process you will be required to complete a pre-employment medical and a background check. Cement Australia is an Equal Opportunity employer and open to residents of Australia with valid working rights.

**Build your dream career and lifestyle with Australia’s largest and most respected cement manufacturer and innovator.

  • Customer Service Officer

    4 days ago

    Pinkenba, Queensland, Australia Cement Australia Pty Limited Full time $60,000 - $90,000 per year

    Be the voice our customers rely on Our Customer Service team are the voice of Cement Australia. Whether its answering a call or responding to emails, you play a pivotal role in order processing and issue resolution. We see you as the glue between customers and the broader logistics team and a valuable part of our business.The working hours for this position...

  • Customer Service

    3 days ago

    Pinkenba, Australia Branched People Pty Ltd Full time

    An exciting opportunity has arisen for a **Customer Service Officer** to join our team, currently based in Northgate and moving to a new facility in Pikenba within the next few months. You will be the first point of contact for our customers, ensuring that they receive exceptional customer service at every step of the way. **In this role you will**: -...

  • Customer Service Officer

    6 days ago

    Pinkenba, Queensland, Australia Sika Full time $60,000 - $80,000 per year

    Company DescriptionSika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...

  • Customer Service Coordinator

    1 day ago

    Pinkenba, Australia AMC Commercial Cleaning Full time

    This role is an office-based position and is responsible for maintaining a monthly call planner of clients and ensuring customer retention & satisfaction. This person will manage the relationships between our clients and cleaning operatives, ensuring the site specifications are met. These relationships will be managed through phone-based auditing, ensuring...

  • Greyhound Australia

    3 days ago

    Pinkenba, Queensland, Australia Greyhound Australia Pty Ltd Full time $60,000 - $90,000 per year

    About UsGreyhound Australia is the country's only national coach company and has proudly connected Australians for over 110 years. In 2023, we began an exciting new chapter as part of the Entrada Travel Group, expanding our travel and tourism operations across Australia and New Zealand.About The RoleGreyhound Australia are looking for full time and casual...

  • Customer Service Manager

    5 days ago

    Pinkenba, Australia dnata catering Full time

    **Do you want a high-flying corporate career working for the world’s largest air services provider, based in Brisbane?** We have an exciting opportunity available for a **Customer Service Manager** to join our friendly and supportive team based at **Brisbane** **Airport** on a **full-time permanent **basis. **More about this role**: To put it simply, you...

  • Customer Service Manager

    1 week ago

    Pinkenba, Queensland, Australia Dnata Full time $104,000 - $130,878 per year

    Come join the world's largest air services provider and marketleader in Australia. At dnata catering & retail the sky's truly the limitFIXED TERM CONTRACT - 6 MONTHSWe have an exceptional role available for a Customer Service Manager to join our friendly and supportive team based at our Brisbane Airport Catering Centre on a full-time permanent basis.More...

  • Customer Service Representative

    1 week ago

    Pinkenba, Queensland, Australia Scania Australia Full time $60,000 - $80,000 per year

    Role SummaryScania Pinkenba is hiring. Join our friendly team & use your relationship skills to support & connect with our valued customersJob ResponsibilitiesLife at ScaniaOur purpose is to Drive the Shift towards a sustainable transport system.At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting...

  • Customer Service Representative

    2 weeks ago

    Pinkenba, Queensland, Australia Scania Australia Full time $60,000 - $80,000 per year

    Role SummaryScania Pinkenba is hiring. Join our friendly team & use your relationship skills to support & connect with our valued customersJob ResponsibilitiesLife at ScaniaOur purpose is to Drive the Shift towards a sustainable transport system.At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting...

  • Customer Service Representative

    1 week ago

    Pinkenba, Queensland, Australia Scania Australia PL Full time $60,000 - $80,000 per year

    Company description: Life at ScaniaOur purpose is to Drive the Shift towards a sustainable transport system.At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste,...