Front Office Duty Manager
9 hours ago
**The Opportunity** We are looking for an experienced Duty Manager to play a pivotal role in ensuring the smooth operation of our front office department. working as within a very busy and friendly team-oriented environment at Kingfisher Bay Resort on K'gari. You are someone who brings professionalism, truly loves what they do, understands the importance of teamwork, is self-motivated and who thrives on providing exceptional guest service. This is a full-time permanent position offering a rotating roster that requires the willingness to relocate to the island for this "live-on" position. **About the Role** The Front Office Duty Manager is responsible and accountable for overseeing our front office administration and reception operations and drive an exceptional customer experience focused environment. The key role will be leading Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper front office management. **About You** To excel in this role, you should possess the following qualities and qualifications: - Previous experience in a Front Office Duty Manager role or transferrable knowledge and skills of would be advantageous - 2 + years Front Office experience within a 3 star or higher Hotel / Resort - Knowledge of property management systems - Proficient in using hotel booking software (Maxial, Respax, Opera, Events Pro, etc) - Self-motivation and the ability to work independently, even during unsupervised shifts - Keen attention to detail, quick thinking, and a knack for problem solving customer service challenges - A dedication to providing a professional level of service, coupled with a "can-do" attitude - Possession of a current First Aid Certificate or a willingness to obtain one - A valid open QLD driver's license - The legal right to live and work in Australia If you are a dedicated and service-oriented individual looking to make a difference in the hospitality industry while enjoying island life, we encourage you to apply. **The Benefits - conditions apply** - Annual $1000 SeaLink Employee Travel Allowance - Access to Worldwide ALL Heartists program - 25% off resort dining, retail and spa - Access to Employee Training Programs - Employee Award Programs - Free island K'gari Explorer Tours - Free ferry transfers to-and-from the island - Access to the Sandbar pool and staff gym **About Us** SeaLink K'gari is part of **SeaLink Marine & Tourism,** one of Australia's largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences. With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve. SeaLink Marine and Tourism is part of the **Kelsian Group** - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands. Living and working in paradisewe can’t think of anything better **How to Apply
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Front Office Duty Manager
2 weeks ago
Brisbane, Australia SeaLink K'gari (Fraser Island) Full time**The Opportunity** We are looking for a professional and service-oriented Front Office Duty Manager to join the dedicated team at Kingfisher Bay Resort, K'gari. Whilst working within a very busy environment, this role is responsible and accountable for overseeing our front office administration and reception operations to drive an exceptional customer...
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Front Office Duty Manager
2 weeks ago
Brisbane, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024051277 **Location**: Brisbane About Us About the Role We are currently seeking an Duty Manager to join our amazing team in the Front Office Department. Reporting to the Rooms Division Manager you will be supporting the Front Desk, Concierge and the Communication Teams in their daily operations. As the manager on duty you will be expected...
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Front Office Duty Manager
2 days ago
Brisbane, Australia SeaLink K'gari (Fraser Island) Full time**The Opportunity** **About the Role** The Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office department...
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Front Office Duty Manager
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Brisbane, Australia SeaLink K'gari (Fraser Island) Full time**The Opportunity** **About the Role** The Front Office Duty Manager is responsible and accountable for overseeing our Front Office Administration and Reception operations where the key role will be focused on Customer/Groups Service and coordinating frontline services including Resort Porters in the absence of upper management of the Front Office department...
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