Front Office/f&b Attendant
6 days ago
**About Accor**
Accor Live Limitless is the world's largest and fastest-growing hotel group with a network of more than 5000 properties in over 90 countries. We offer exceptional opportunities for career development across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings.
**Who are we looking for?**
With an increase in our hotel occupancy, we are currently seeking a motivated customer service extraordinaire to join our newly formed team at Ibis Hotel Thornleigh.
As a Front desk receptionist and Food and Beverage allrounder you will be the face of our hotel, therefore providing a positive first impression is of great importance.
The successful applicant will be able to demonstrate the ability to:
- Provide exceptional customer service from check-in to check-out.
- Assist in all aspects of service - greeting guests, taking orders, table and room service of food and beverages, cleaning and resetting.
- Maintain a high level of professionalism whilst ensuring procedures are followed in relation to guest confidentiality and the issuing of room keys.
- Have a personable and bubbly presentation with a can-do attitude.
- Responding to guests feedback and complaints
- RSA and Barista experience (advantageous but not necessary)
**Skills and Experience**
- Previous experience in a similar role (Hotel experience a plus)
- Have previous POS or PMS experience
- Excellent personal grooming and presentation
- Available to work _2 shifts a week (friday nights a must)_
At Ibis Hotel Thornleigh, we believe a hard-working mindset is more valuable than experience as **on the job training will be provided** to our successful applicant.
So why wait? If the above sounds like you, send through your resume today
**Job Type**: Casual
**Salary**: $21.50 - $34.50 per hour
**Benefits**:
- Employee discount
Schedule:
- Afternoon shift
- Evening shift
- Flexible hours
- Rotating roster
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