Project Support Officer

**Job Description Summary**: Instrumental role in supporting the Alaris Keypad recall, which impacts approximately 4,500 devices across Australia and New Zealand.

We are **the makers of possible**

BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

**Job Description Summary**

We are seeking a Project Support Officer to join our Project Management team, working as part of a projects team that values excellence, collaboration and teamwork. This role will be responsible for supporting our coordinating TGA and Medsafe-NZ recall activities.

You will be an experienced Project Support Officer with an extensive background in supporting field teams and completing administrative activities within projects. The role is ideally suited to a motivated individual who enjoys problem solving, displays exemplary customer service, has excellent self-initiative and a focus on continual process improvement. The role offers the opportunity to work with market leading equipment in hospitals and pharmacies across Australia and New Zealand, delivering projects that improve the delivery and quality of healthcare in the region.

**Key Responsibilities**:

- Working with Project Management team to manage the administrative work required to achieve the recall program/project's objectives.
- Display strong communication skills collaborating with Project Management team, Quality team, field service technicians, customers, and other project stakeholders.
- Maintain an effective relationship with internal and external project stakeholders.
- Design and supply detailed reporting on project and program status in consultation with the Project Manager and project stakeholders.
- Ensure centralised project reporting and tracking systems are kept updated and dashboard reports are regularly circulated for stakeholder review.
- Consistently meeting deadlines through quality administrative skills.
- Executive administrative support for admin functions such as travel, calendar management and expense management.
- Track project activities, risks and outstanding actions to engage project stakeholders as required.

**Key Competencies**:

- Team player equipped with a growth mindset, able to operate in a highly motivated & open feedback environment
- Positive, reliable, trustworthy, “hands on” and proactive personality
- Highly organized with strong attention to detail and outstanding organizational skills
- Previous experience in an project based administrative or support role in a fast paced, high volume environment
- Experienced in developing and maintaining detailed reporting and process improvement tools utilising existing project management software.
- Strong communicator with good verbal and written ability
- Excellent computer skills (MS Office, Smartsheet, CRM tools)
- Experience using 'Smartsheet' would be advantageous. Any other Project management software would also be a bonus
- Ability to think in a creative manner
- Self-starter
- Academic degree in business administration, financial statistics, analytics or similar preferred

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

**Required Skills**:
Optional Skills


**Primary Work Location**: AUS Sydney - North Ryde

**Additional Locations**:
**Work Shift**: