Operations Support Manager

1 week ago


Parramatta, Australia Cater Care Australia Cater Care Services Full time

**Introduction**:
As a leading provider of catering and facilities management services, Cater Care prides itself on delivering exceptional quality and value to our clients across various industries. If you are passionate about customer service, operational management and possess strong leadership skills, then this opportunity in the Procurement department could be the perfect fit for you.
**Description**:
**Responsibilities**:
Manage a small customer service team providing an escalation point for any supplier related issues
Manage the fresh services portal, creating relevant reports to operations
Lead operations WIPS with suppliers
Plan and prepare for upcoming peak events
Assist with tender support and lead procurement mobilisation for new sites/clients
Support operation entities and category managers with onboarding of new suppliers
Drive efficiency and seek continuous improvement opportunities through creative thinking
**Skills and Experiences**:
**Skills & experience**:
Strong operational management background, within F&B highly regarded
Outstanding communication skills, both written and verbal
Ability to train, develop and upskill team in relationship and resolution management
Business acumen, commercially minded, financial management skills
Procurement knowledge or experience an advantage with key influencing skills
Flexibility and resourcefulness

**Benefits**:
Competitive salary with salary sacrifice options available
Excellent career prospects within a fast-paced growing company
Structured leadership development program
A suite of great discounts across major companies
**Who we are**:
Cater care is a contract catering service provider that is 100% Australian owned and operated. A leading organisation across multiple sectors (Aged care, Education, Retirement, Retail and Remote services).
Through our values of Care, Pride and Community, we pride ourselves on diversity, work/life balance, providing excellent career opportunities to our employees. We encourage First Nations people to consider a career with us.
**To apply**:



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