Business Assurance

**Req ID**: 85625
**Department**: AR Controls Office
**Division**: Australia Retail
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Business Assurance & Controls Team Lead in our Non-Financial Risk -Business Assurance & Controls team, you’ll play a key role in providing Line 1 Risk support for the Customer Resolution, Remediation and Assurance Portfolio. You will be responsible for delivering risk expert analysis, advice and guidance to support the business risk profile management, risk assessment for change initiatives and programs, control design and general assurance advice.
You will cover Breach Reporting, Systemic Issues business or Customer Resolution and Complaints business. You will be managing the business risk profile and lead a team to deliver complex Assurance activities associated with the business risk profile including facilitating Operational Risk Assessments, Obligations Management, Control governance, and Risk Insights. You will also play an active role to drive improvement in Risk capability/culture/awareness and promote Operational Risk Management as a core capability.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent
**Role Location**: 833 Collins Street, Docklands VIC 3008
**Work Hours**: Full time
What will your day look like?
Leading the Assurance Team including managing performance of team members, setting of team and individual objectives, allocation of responsibilities and workload across the team
Supporting the Business with reviewing their risk profiles and control environment
Facilitating and participating in Risk Management Forums (RMFs)
Risk advisory support to the Business with making informed decisions on risk management
Working with the Business to provide support in risk awareness and capabilities
Working with the Business and Control Owners to develop remediation plans
Supporting the Business and Control Owners in developing effective controls to manage key risks
Identifying and developing opportunities to automate and simplify the controls environment
Conduct and support central and divisional regulatory control attestations and other attestation activities as required
Support the business in actioning outcomes of thematic reviews and deep dives by Line 2 and 3, and other hot spots identified through trend analysis and audit support /issues
Support in the event of internal Audit reviews that span multiple Portfolios and/ or value chains including coordination and assistance with responses
Maintain and manage risk data completeness and quality
Overseeing and supporting the Business with risk treatment plans and with regular risk reviews (e.g. High/Extreme risk reviews etc)
Providing support to the Business on conducting change risk impacts and risk assessments (including ORAs) and how to manage risks related to change implementation
Drive CO-wide employee experience through initiatives and content to onboard new roles, and drive team culture and ways of working with the CO
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Experience of working within the Op Risk Framework, including detailed knowledge of Operational Risk Management Process
Analytical skills required to analyse risk and controls data from multiple sources to identify, assess and measure trends and patterns
Proven ability to identify pragmatic solutions to managing risks, and then deliver against your risk management objectives
Deep technical knowledge of risk and compliance regulation and frameworks
Capability to manage high performing teams within environments facing significant change and workload
Developing and maintaining strong relationships with key stakeholders and enablers
Experience of working with external bodies relevant to relevant regulatory obligations (e.g., industry bodies)
Experience in managing designing and managing controls across the business
Desire to create a thorough understanding of how our customers and bankers relate and react to embedding risk management in everyday activities
Ability to look at things differently, challenge the status quo and innovate
Proven ability to identify pragmatic solutions to managing risks, and then deliver to this
Experience in risk management, or internal audit, coupled with banking & finance industry knowledge
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
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